Monica A. Email & Phone Number

Tampa, Florida, Us

Manage QA SME Reviews. Provide team training regarding report writing and quality assurance.Key Accomplishment2023 Company Core Value Award Recipient - Commit To Quality

Tampa, Florida, Us

♦ Plan and execute PCI-DSS audits, Reports on Compliance (ROC) documents, as well as risk assessments, gap analyses, and various advisory projects.♦ Assist client with evidence review, and provide feedback♦ Communicate and resolve project related issues as they surfaceA-LIGN is a licensed CPA firm, QSAC, Accredited ISO 27001 Certification Body, HITRUST CSF Assessor, and Accredited FedRAMP 3PAO specialized in providing a full suite of cybersecurity, cyber risk, privacy and compliance solutions. To learn more, visit www.A-LIGN.com.

Costa Mesa, California, Us

Senior Information Systems AnalystConduct third-party vendor risk assessments. Develop appropriate information security policies, standards, procedures, checklists, and guidelines using generally-recognized security concepts. Monitor and evaluate security control risks and vulnerabilities. Analyze measures and options to reduce known risk and vulnerabilities.

Greenwood Village, Co, Us

♦ Assess complex IT environments for clients across multiple industries, including, but not limited to payments and retail.♦ Perform extensive testing of client information systems to ensure integrity and effectiveness of security measures and technical controls; and verify they are aligned with corporate policies, procedures, laws, regulations and industry best practices.♦ Analyze the results of testing procedures to appropriately assess risks and provide appropriate recommendations for corrective actions.

Charlotte, Nc, Us

♦ Achieved client goals while adhering to established processes in the successful completion of tasks♦ Improve business and client services through the development of technology products, service standards, and initiatives in collaboration with IT management♦ Provide clients with technology products and service alternatives, by leveraging IT service delivery methodologies ♦ Establish strategic and tactical direction for IT, client, and business issues in the network services arena♦ Develop and maintain service standards impacting all facets of client and business services, through key participation in LOBs and Domains♦ Ensure compliance with all banking SLA standards, by engaging and directing suppliers and carriers in managing and adhering to all established processes and proceduresKey Accomplishments:♦ Provided thought leadership while ensuring vendor compliance with banking processes and operational Service Level Agreements (SLAs)♦ Maintain seamless operations by leading tactful incident management, complex service requests, and problem resolution, as the point of contact and escalation between client, business, and internal IT management

Houston, Texas, Us

♦ Provided enterprise-level network security and monitoring support for remote and local access to personal and business information♦ Administered data-loss protection support for high-speed content switching and malware detection systems♦ Managed weekend deployment schedule; server configuration, monitoring servers, patch level updates, and support of SOX, PCI, HIPAA and GLBA compliance initiativesKey Accomplishments:♦ Successfully engineered and supported DLP software implementations for Bank of America while managing enterprise-level solutions, such as monitoring of databases and components throughout the entire network♦ Increased capacity of tellers and banking associates for monitoring, capturing, compiling and generating reports on network access through installation, configuration and maintenance of internal monitoring tool♦ Met all business requirements through accurate data assessment and categorization; while ensuring user understanding and compliance of all security aspects of data access, regulations, policies, and procedures♦ Ensured project deliverables and success through the development of a procedural manual, detailing step-by-step procedures for level 1 and 2 operations support, and change control guidelines♦ Partnered with project teams in meeting client requirements, by developing viable solutions for monitoring, product introduction, and SOX/Audit regulatory compliance; while creating critical data security options

West Hartford, Us

♦ Facilitated IT support, firewall engineering and administration for Electronic Data Systems; and provided daily operations and on-call support for Checkpoint and Cisco security devices for GM♦ Monitored and maintained product firewall support; while ensuring data and security protection, utilizing perimeter firewall for internet access solutions♦ Administered IPSEC and routine policy and access lists for variety of client environments, including performing OS patch updates on production equipment♦ Maintained secure IT environment through deployment of devices; and training of enterprise group support on security software and specific configurations Key Accomplishments:♦ Met and exceeded client needs and expectations of project deliverables, through resolution of level 3 issues pertaining to firewall, network infrastructure, and client configuration issues♦ Ensured secure business continuity through identification of potential risks; recommending effective options, and designing perimeter network solutions♦ Provided successful firewall security to industry leaders such as Sprint, Franklin Covey, and Caterpillar; while ensuring full compliance of internet presence and access to established internal security controls♦ Achieved and maintained complete network and data security standards through collaboration with clients, end-users, and peer networking support groups on design and implementation of IT solutions

West Hartford, Us

Window Systems Administrator, Solaris Network Administrator, Technical Project Manager, Data Communications Analyst

Arlington, Virginia, Us

Maintained and performed fault isolation of digital and analog circuitry, including cryptographic gear. Supported operational delivery of circuit multiplexing, wireframe distribution, analog and digital communications, and QA testing equipment.