Monica Alejandra Jaén Email and Phone Number
💁🏻♀️¡Hola, soy Mónica! Fundadora de PANAPACK LOGISTICS, una empresa de transporte y logística pensada para hacer que mover tus productos sea algo sencillo y eficiente. Con más de 10 años de experiencia en transporte multimodal, comercio internacional y atención al cliente, he aprendido a entender las necesidades reales de cada negocio.Mi formación en un MBA y un máster en Marketing Digital me ha dado las herramientas para integrar tecnología y soluciones modernas en PANAPACK, ayudando a nuestros clientes a crecer y conectar con el mundo de manera más rápida y efectiva.En PANAPACK, nos gusta pensar que somos más que una empresa de logística: somos tus aliados para que tus productos lleguen donde deben estar. ¡Me encantaría que conocieras más sobre nosotros y cómo podemos ayudarte con tus necesidades de transporte!
Intermodal Tank Transport Inc Usa
View- Website:
- intermodaltank.com
- Employees:
- 106
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Export Tank OperatorIntermodal Tank Transport Inc Usa Aug 2024 - Present -
CeoPanapack Logistics Jun 2024 - PresentBarcelona Y Alrededores -
Senior Export Customer ServiceCargo Flores, S.A. Feb 2022 - Aug 2024Barcelona, Cataluña, España -
Usa Customer Service - ExportGiorgio Gori Usa, Inc. May 2021 - Feb 2022Barcelona, Cataluña, España -
Import Customer ServiceEcu Worldwide Spain. Jan 2020 - Apr 2021Barcelona, Cataluña, España -
Export Customer Service - MarítimoEcu Worldwide Spain. Aug 2019 - Jan 2020Barcelona, Cataluña, España✔️ Creación de bookings y routing hacia LATAM de exportación marítima✔️ Atención al cliente y proveedores✔️ Coordinar recogidas de mercancías y certificados de recepción en almacén (CRs)✔️Gestion de despacho (DUA, EUR-1, ATR)✔️ Facturación de embarques✔️Uso de sistema: Topaz -
Customer Service Specialist - Sea/Air OpsGefco Mar 2018 - Jul 2019Barcelona, Cataluña, España✔️Seguimiento de embarques LCL / FCL marítimos de exportación✔️ Coordinación de embarques aéreos LCL de exportación✔️ Gestion, atención al cliente y contacto con proveedores (transportistas, navieras, almacenes, clientes, etc).✔️ Facturación de los embarques con Cargowise / SAP✔️Uso de sistema: Cargowise (Masterdata) -
Customer Service Specialist - Sea OpsTransglory Oct 2017 - Feb 2018Carrer Cal Nyepa, Zal 2, El Prat Del Llobregat, Barcelona, España -
Customer Service Specialist - Air OpsDhl Global Forwarding Nov 2016 - Oct 2017Barcelona, Cataluña, España -
Becaria Operaciones AéreasDhl Global Forwarding Feb 2016 - Oct 2016Barcelona, Cataluña, España -
Customer Service AnalystPfizer Jan 2015 - Dec 2015Albrook, Panama -
Ground Ops CoordinatorCopa Airlines Mar 2014 - Jul 2014Tocumen International Airport -
Vessel Planner (Roro / Lolo / Container)Manzanillo International Terminal Jul 2012 - Feb 2014Panamá, Coco Solo✔️Recognition and verification of the cargo on board the vessel.✔️ Planning of the discharge and loading operations of RoRo vessels.✔️ Coordinate operational activities with chief officer in charge, supercargos and other related departments, etc.✔️ Assist with the implementation of improvements to the operational processes by creating work strategies to increase productivity (mph per man hour).✔️ Keep close contact with the shipping line to find about the Estimed Time of Arrival… Show more ✔️Recognition and verification of the cargo on board the vessel.✔️ Planning of the discharge and loading operations of RoRo vessels.✔️ Coordinate operational activities with chief officer in charge, supercargos and other related departments, etc.✔️ Assist with the implementation of improvements to the operational processes by creating work strategies to increase productivity (mph per man hour).✔️ Keep close contact with the shipping line to find about the Estimed Time of Arrival (ETA) of the vessel, special cargo on board, all relative to stowage plans and the location of the cargo on board.✔️ Ship particularities analysis along with the stowage plans, determining the details of the maximum weight and heights capacities, of both ramps and decks of the vessel.✔️ Coordinate the necessary equipment for discharge and loading operations (Kalmar, Tugmaster, Forklifts, Rigging Gear, Ottawas)✔️ Maintain integrity of the cargoes to minimize claims (Verification of the cargo on board to proof damage before discharging vessel).✔️ Coordinate and oversee all duties of personnel assigned to RO-RO vessels operations, and maintaining a smooth operation.Experience in ships:✔️ Ro Ro vessels: Load and discharge of vehiculos, heavy equipment (Komatsu, Caterpillar, John Deere, Case) and break bulk or loose cargo.✔️ LoLo vessels: Discharge of generators, special cargo project, spare parts, steel plates, rebars, coils.✔️ Containers Vessels: Discharge and Loadingof containers, flat rack along with gantry cranes and ship cranes. Show less -
Import Coordinator / Logistic AgentUps Nov 2011 - Jul 2012Panamá, MarbellaIMPORTS✔️ Shipments pre arrival notifications per customer and country.✔️ Review and monitoring customs clearance procedures.✔️ Invoicing shipping charges per shipment.✔️ Arrival notifications of shipments✔️ Billing and payment tracking✔️ Creation of CMD (Commercial Movement Declaration)✔️ General knowledge of deliveries (CMD and Withdrawal Prior)✔️ Tax exemptions under customs laws.IMPORT COORDINATIONS• Mutual coordination with differente UPS… Show more IMPORTS✔️ Shipments pre arrival notifications per customer and country.✔️ Review and monitoring customs clearance procedures.✔️ Invoicing shipping charges per shipment.✔️ Arrival notifications of shipments✔️ Billing and payment tracking✔️ Creation of CMD (Commercial Movement Declaration)✔️ General knowledge of deliveries (CMD and Withdrawal Prior)✔️ Tax exemptions under customs laws.IMPORT COORDINATIONS• Mutual coordination with differente UPS offices around the world in regards to specific customer orders.• Daily follow up on specific customer shipment.• Provide general information to customers in regards to their shipments. Show less -
Cost Control Analyst - Lamloc FinMaersk Line Jan 2011 - Oct 2011Panamá, Balboa• Timely approval of PO's on SAP for liner operational cost of Mexico, Honduras, El salvador, Nicaragua y Guatemala (MIC Cluster), based on analysis of subjects such as rates and volumes, previously negotiated by vendors.• Ensure ready payments with vendors and agreed payment terms.• Monitoring of pending workflow for MIC Cluster and stadistics.• Coordinate, supervise and seek improvement of purchase orders (PO's) creation process on SAP for liner operational costs, performed by… Show more • Timely approval of PO's on SAP for liner operational cost of Mexico, Honduras, El salvador, Nicaragua y Guatemala (MIC Cluster), based on analysis of subjects such as rates and volumes, previously negotiated by vendors.• Ensure ready payments with vendors and agreed payment terms.• Monitoring of pending workflow for MIC Cluster and stadistics.• Coordinate, supervise and seek improvement of purchase orders (PO's) creation process on SAP for liner operational costs, performed by Global Service Center (GSC) in Chennai, India, fullfiling time accuracy standards.• Update SOP's for PO creation and PO approval process for MIC Cluster vendors for Container Yard (CY) and Port Expenses (PE). Show less
Monica Alejandra Jaén Skills
Monica Alejandra Jaén Education Details
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Master Of Business Administration - Mba -
Universidad Maritima Internacional De Panamá -UmipLicentiate Degree - Engineer -
Master Of Digital Marketing And E-Commerce
Frequently Asked Questions about Monica Alejandra Jaén
What company does Monica Alejandra Jaén work for?
Monica Alejandra Jaén works for Intermodal Tank Transport Inc Usa
What is Monica Alejandra Jaén's role at the current company?
Monica Alejandra Jaén's current role is Supply Chain | Logistics & Transport | Ecommerce | Custom made formalities to Panama.
What schools did Monica Alejandra Jaén attend?
Monica Alejandra Jaén attended Eae Business School, Universidad Maritima Internacional De Panamá -Umip, Eae Business School.
What are some of Monica Alejandra Jaén's interests?
Monica Alejandra Jaén has interest in Logistics, Children, Distribution, Environment, Human Resources, General Managment, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.
What skills is Monica Alejandra Jaén known for?
Monica Alejandra Jaén has skills like Pro Active Leader, Logistics, Operational Planning, Maritime Operations, Microsoft Office, Powerpoint Development, Community Manager, Transporte, Contenedores, Microsoft Excel, Puertos, Industria Naval.
Who are Monica Alejandra Jaén's colleagues?
Monica Alejandra Jaén's colleagues are Brenda Camacho, Jasmine Builes, Dean Stevens, Ronnie Burch, Roger Jorda Parramon, Naomi Donkersloot, Monica Villanueva.
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