As a "Big-Hearted Facilitator" with Soul Shoppe, I am teaching Social Emotional Learning and anti-bullying practices to thousands of children and school communities each year. Students and staff learn how to express feelings, when to take mindful breaths, how to share empathy, exploring diversity, and take responsibility for mistakes by cleaning them up, and how to restore.At Soul Shoppe, we are fiercely dedicated to bringing quality programs to elementary and middle schools. We love supporting school environments to be safe, peaceful and fun places to learn, where empathy and compassion are at the heart of resolving conflicts. I facilitate grade level workshops and assemblies that provide students with the skills needed to shine and thrive in all areas of their lives.Specialties: Creating Safe and Bully-Free School CommunitiesElementary School AssembliesPeacemaker Training/Conflict ResolutionI help people (young and young at heart!) realize their true and authentic identity, develop a growth mindset, and build emotional capacity.

- Responsible for end-to-end customer care, including contract management, scheduling, onboarding, and communications about contracted services- Manage the CRM for sales and service delivery- Troubleshoot user issues for digital course delivery- Maintain and update documentation of processes and procedures- Monitor general email account and forward inquiries to appropriate team members- Provide administrative support to Executive Director- Participate in the organization’s equity initiatives- Office administration

Puzzles · Event Management · Photography · Hosting Events · Team Building

Supporting the lead facilitators of one of California’s leading team-building providers with event preparation, set-up and breakdown, technical and program support.Participant engagement, motivation, and energizing leadership.

Resourceful nonprofit organization setup, from the ground up - 501(c)(3) and California charitable registry, nonprofit insurance, website and social media design and setup, trademark, tech stack development, strategic planning, brand development, and infrastructure design. Inspired nonprofit leadership (start-up/new organization) - overall strategic planning and operational oversight for BTCM's staff, scheduling, programs, expansion, and execution of its mission.Ensured effective systems development for tracking and scaling progress, regularly evaluating program components, measuring successes and growth opportunities.Developed, maintained, and supported a strong Board of Directors; served as ex-officio of each committee.Nurtured development and fundraising relationships, skilled grant writing, and transparent communication to Board, funders, and other constituents.Accounting setup and management in Quickbooks Online.Actively engaged and energized volunteers, board members, event committees, alumni, partnering organizations, and funders.Empowered, engaged, and DEI-focused team development.

Expertly supported 50 VIP artists during this curated, accessible art fair for business-minded art entrepreneurs and collectors.Effortlessly managed artists' requests and needs for full program success including set up and tear down of exhibits, artist registration and exhibit space, sales, customer support and marketing.Collaborated with CEOs and event coordinator to ensure a streamlined experience, including resolving questions and handling challenging situations with empathy and grace.Successfully generated sales revenue by being highly visible and flexible, orchestrating a positive guest experience that led to client loyalty.

Founded, developed, managed and produced a Bay Area-centered playwriting and performance program working with underserved "at-risk" youth communities, in collaboration with the director of Studio 52nd Amsterdam.In 2019, produced "Otherwise," a theatrical performance showcasing and elevating the voices of immigrant and refugee teens from around the world.Managed full program development from program proposal to execution: development, funding proposals, writer engagement, talent recruitment, hiring and onboarding, budget management, marketing and copywriting, grant and sponsorship application writing, fundraising, and publicrelations at public performances.Seamlessly coordinated dozens of complex calendars for regular meetings, practice workshops, rehearsals and for sold-out public performances.Vendor relationships: Collaborated with vendors on purchasing, venue acquisition, and event production.Granted $25,000, a result of 100% of submitted proposals. Also granted fiscal sponsorship by Intersection for the Arts SF.Performed for four sold-out audiences in the San Francisco Bay Area.

Expertly managed and directed event and team training in:Participant recruitment, sales, booking and end-to-end event planning and management for the November 2019 Being the Change Workshop, including expenses, budget, and participant/client care.(1 month Consultant contract)

Actor in Winchester's seasonal immersive horror experience, "Unhinged."

Program development and dance instruction for autistic children, ages 3-12.

Chose to revisit my academic pursuits, taking two semesters at community college to finish up prerequisites, and then enrolling in the university, where I completed courses for my Bachelor's degree and double minor, with Magna Cum Laude.

Lead the research team through the analysis of the CSUEB-City of Hayward “Book to Action” community program. Project management, literature review, developed data collection strategies and presentation materials, wrote the final research report and impact narrative which was submitted to grant foundations.Coordinated Freshmen volunteers in the “Pioneers for Change” Student service-learning program. Offsite logistical support, student support, client-CSUEB team liaison. Project and volunteer database management.

Backpacked around the world, visiting 20 countries, and volunteering in 5 countries in various continents. Learn more: www.moonandpea.com

Supported the founders of this internationally acclaimed, 34 year-old, mission-driven nonprofit organization in maximizing their focus and collaboration towards results-driven success.Skillful project management for the founders’ worldwide workshops and speaking engagements, including complex calendars, travel arrangements, expenses, budgets, customer care, and expert communication and coordination across interdepartmental teams.Program development; creatively streamlined program collaboration across organizational teams.Cultivated national and international relationships with Be The Change ambassadors and community groups, with end-to-end management of offsite events. Traveled globally for offsite project management and client support.Creatively built systems and processes to increase efficiency in client recruitment and sales revenue, event planning and management, marketing and engagement. Developed an innovative scholarship and volunteer program which improved event logistics and participant engagement.Increased the number of workshop days by 250% within my first 2 years. Exceeded revenue and scholarship fundraising targets, ushering the program from negative value to sustainably positive within the organization.

Independently managed location-specific administrative operations for a fast-growing, multi-location Bay Area dance education center. Client support, team management and scheduling, event planning,marketing, recruiting, purchasing, and budget oversight.Increased sales and improved client relationships at initial location, then transferred to a newly acquired location to manage the transition, specifically nurturing client relationships and engagement, while supporting our growing operations throughout the SF Bay Area.

Carefully entered patient information onto the data system, answering patients’ questions, and arranging referrals to other dental specialists. Insurance verification, payment processing, and billing statement preparation.