Monica Badwal Email & Phone Number

Halton Hills, Ontario, Canada

• Resolved guest and employee complains to maintain complete customer satisfaction and workforce effectiveness• Shared knowledge of each item, enabling customers to make personal decisions based on experience and interests• Making decisions to make sure customers are satisfied in the environment • Responsibly worked with RFID• Store flips according company flow plan• Ability to drive sales and metrics• Ability to hire and coach• Emails, conference calls, DSM communication• Ability to lead a team during difficult times • Ability to see misses in the store execution• Able to protect store from upcoming challenges by planning • Able to hustle and be on the front lines• Successfully and efficiently supervise 15 to 20 associates and supervisors• In charge of monthly employee scheduling according to availability

Halton Hills, Ontario, Canada

Halton, Ontario, Canada

• Maintained accurate and attractive merchandise displays, ensuring strategic placement of products to increase purchases• Greeted new customers, discussed specials

Halton, Ontario, Canada

• Learned to manage merchandising accessories and clothing in particular way• Assist an average of 40 customers per day in finding or selecting items, and providing recommendation