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Rio De Janeiro, Rio De Janeiro, Brasil

Brasil

• Mentoring of startup companies such as Barilink, Ceasa em Casa, Pet Ride Rio.

Brasil

Division: TOTVS – Health.Reporting to: General Director of Services and Director TOTVS Saúde.Main responsibilities:• Head of Services at the TOTVS Saúde Unit.• Responsible for all clients in the Health segment, nationally, SMB (small and medium-sized companies) and large enterprise (large companies).• Clients: Rede D’Or, Femme, Qualicorp, Cemig Saúde, SPDM, Athena Saúde, Alliar, Oncoclínicas. Hermes Pardini, Unimeds. São Camilo, SPDM, AMIL, HCOR, among others.• P&L management, strategic planning, goals, budget, results and performance of the Unit, including commercial activities and deliveries.• Structuring the new Services area in the Health segment and absorbing Health customers from other TOTVS Units, franchises and partners.• Implementation of TOTVS ERP systems and core Health Hospitals and Clinics (Hospital Management, PLS Health Plans, RM Health), using traditional and agile project management methodology (Business Agility).• Management of service indicators (ROL, Profitability, Idleness, Average Rate, NPS, Losses), with results above the levels stipulated by planning.• Executive management of the project portfolio.• Strong and direct relationships with customers, holding Executive Committees, managing communication, experience, success and customer satisfaction.• Crisis management within TOTVS or within client projects.• Management and leadership of high-performance people and teams: recruitment and selection, diversity and inclusion, career development planning, leader training, mentoring and coaching, motivation, feedback, recognition.• Management and relationship with internal stakeholders (examples: Product and Commercial areas).• Implementation of service governance and management of quality assurance indicators in projects and deliveries.• Validation, review and negotiation of technical and commercial proposals.

Brasil

Division: TOTVS Software - Large Enterprise.Reporting to: Director of Large Enterprise Services.Main responsibilities:• Responsible for the Technology services area, at national level, for all large enterprise clients in the private sector, from all segments Health, Distribution, Agribusiness, Retail, Logistics, Manufacturing, Legal, Financial, Services.• Clients: Rede D'Or São Luís, Air BP, Nextel, Pirelli, Nestlé, Multilaser, Sascar, Grupo Cristalia, Heineken, Cervejaria Petrópolis, Della Via Pneus, Petz Center, PepsiCo, Camil, Avibras, Air Liquide, Crefisa, Nitroquimica , Vicunha Têxtil, Coteminas, AVCO, Femme, Sandvik, SPDM, Qsaúde, Cofco, JADLOG, Galderma, among others.• Executive management of the project portfolio, P&L, strategic planning, goals, budget, results and performance, service indicators (ROL, Profitability, Idleness, Average Rate, NPS, Losses).• Management of communication, relationships and customer satisfaction.• Management and leadership of high-performance people and teams.• Management of internal stakeholders and crises within TOTVS or within client projects.• Validation, review and negotiation of technical and commercial proposals.

Brasil

Division: TOTVS Consulting.Reporting: General Director of Large Enterprise.Main responsibilities:• Responsible for the portfolio of consultancy projects in Technology and Digital Transformation.• Management of the crisis generated by high turnover.• Executive responsible for Consulting offers focused on Technology (Governance and Strategy, Structuring and administration of PMO project management offices, Processes, M&A, Project management for the implementation of digital Systems and Technologies).• Management of IT area structuring projects, involving PDTI, review of processes and organizational structure, business continuity and information security.

Brasil

Division: TOTVS Software - Large Enterprise.Reporting to: Director of Large Enterprise Services.Main responsibilities:• Executive management of implementation projects for all large enterprise clients in the Health, Retail and Distribution segments, at national level.• Management of complex ERP implementation projects for large corporate clients.• Prospecting customers, preparing and negotiating commercial proposals.Main projects:• Executive management of the Conecta D’Or program (implementation of ERP Protheus – HR and Backoffice) → Client: Rede D’Or São Luis, covering 43 CNPJs and 40 thousand employees.

Brasil

Division: TOTVS Software - Large Enterprise.Reporting to: Director of Large Enterprise Services.Main responsibilities:• Participation in the start of operations of TOTVS Serviços for Large Enterprise customers (large companies).• Project management for the implementation of TOTVS ERP systems in several large companies in the Healthcare, Retail and Distribution segments, using traditional (PMI, Cobit and ITIL) and agile (Kanban, Scrum) project management methodologies (frameworks).• Management of the Conecta D'Or program for the client Rede D'Or São Luís, implementation of Protheus ERP (HR, DP, SESMT, Registration, Supplies and Finance) and integration of the ERP with other systems (Tasy, MV, DGS/ WPD).o Crisis management including changing the entire project team.o Largest TOTVS Protheus implementation case, in volume of data and people (Data in 2016: 43 CNPJs companies in the Rede D'Or group with a total of 40 thousand employees. Data updated in 2024: +150 CNPJs and 80 thousand active employees ).o Winner of the Rede D’Or Most Challenging Project Management Award.

Brasil

Division: TOTVS Consulting.Reporting: Director TOTVS Consulting.Main responsibilities:• Participation in the beginning of TOTVS Consulting's operations and its structuring.• Management of business and IT consultancy projects, focused on innovation, for several clients in the Public and Private Sectors:IT Diagnosticso IT Organizational Structureo IT Cost Reviewo IT processesthe IT Master Plano Business Continuity for ITo Information Securityo Structuring IT Project Officeso Selection of IT Software.• Clients: FINEP, Casa & Vídeo, Facility, Unimed BH, Marista, Finep, Casa da Moeda, Editora Abril, Leader, ALL Logística, Grupo Bancorbrás, among others.• Management of the Modernize program for the FINEP client - modernization of processes and technology, lasting 5 years. One of the biggest projects in the life of FINEP and one of the biggest projects of TOTVS in the Public Sector.o Management of a team of 50 peopleo Redesign of all processes throughout the companyo Review of the organization structure (organizational chart structuring)the PDTI IT Master Plano Software selection for ERP implementationo Preparation of noticesthe PMO for the Oracle ERP implementation: monitoring, control, QA Quality Assurance, change management.• Monitoring and responding to bidding processes and management of Public Sector projects.

Rio De Janeiro, Rio De Janeiro, Brasil

Division: TOTVS Consulting.Reporting: Director TOTVS Consulting.Main responsibilities:• Participation in the beginning of TOTVS Consulting's operations and its structuring.• Management of business and IT consultancy projects, focused on innovation, for several clients in the Public and Private Sectors:IT Diagnosticso IT Organizational Structureo IT Cost Reviewo IT processesthe IT Master Plano Business Continuity for ITo Information Securityo Structuring IT Project Officeso Selection of IT Software.• Clients: FINEP, Casa & Vídeo, Facility, Unimed BH, Marista, Finep, Casa da Moeda, Editora Abril, Leader, ALL Logística, Grupo Bancorbrás, among others.• Management of the Modernize program for the FINEP client - modernization of processes and technology, lasting 5 years. One of the biggest projects in the life of FINEP and one of the biggest projects of TOTVS in the Public Sector.o Management of a team of 50 peopleo Redesign of all processes throughout the companyo Review of the organization structure (organizational chart structuring)the PDTI IT Master Plano Software selection for ERP implementationo Preparation of noticesthe PMO for the Oracle ERP implementation: monitoring, control, QA Quality Assurance, change management.• Monitoring and responding to bidding processes and management of Public Sector projects.

Rio De Janeiro, Rio De Janeiro, Brasil

Reporting: CIO.Main responsibilities:• Management of global IT innovation projects in several countries in Latin America, linked to innovation, with remote coordination of teams of local and outsourced employees (including Indians).• Implementation of the Brazil Division's project management and systems development methodology, with the establishment of standards, procedures and forms, based on PMI's PMBOK® Project Management Body Of Knowledge.• Training and coaching the local team of project managers.• Business analysis and identification of needs and demands.• Project PMO, controlling project scopes, deadlines, costs, quality and risks.• Negotiation of proposals and contracts with suppliers.• Meetings and communication with team and clients in English, Portuguese and Spanish.• Project management Coca-Cola Brazil customer visibility - integration of the entire Supply Chain, including factories, production centers and warehouses of all 19 manufacturers across the country.• Management throughout Latin America of the Picasso Formulas project for the client Coca-Cola Latin America - Worldwide database of formulas.• Management of the Smartwork project Customers of the Coca-Cola Latin America client (Coca-Cola Brazil, Coca-Cola Mexico, Coca-Cola Argentina, Coca-Cola Costa Rica) - Packaging labels.

Rio De Janeiro, Rio De Janeiro, Brasil

Reporting: Board.Main responsibilities:• Management of a program, containing 8 projects, covering requirements engineering, process survey, application development and database.• Management of project teams, users and stakeholders.• Management of the FGTS Channel Program (guarantee fund administration) for the client Caixa Econômica Federal.

Rio De Janeiro, Rio De Janeiro, Brasil

Position: Systems Supervisor.Reporting to: Director of Identification Systems.Main responsibilities:• Creation and structuring of the Information Technology (IT) area.• Choice, definition and implementation of software platforms, contracting projects, infrastructure, information security.• Management of the internal team, made up of 42 employees and outsourced teams (programmers and development factories).• Definition, development and implementation of governance, processes, standards and work methodologies.• Participation in events in Latin America (Chile), USA (Washington) for benchmarking and improving technologies and best practices.• Portfolio, project and system management with cutting-edge/advanced technology from the ID & Digital Government, Banking & Payments and Secure Mobility ecosystems. Example: biometrics, facial recognition, fingerprint, RF ID).• Control of scope, deadlines, quality and costs of projects, together with Project Managers.• Mapping company processes and studying improvements.• Negotiations with internal and external customers.• Administration of supplier contracts.• Participation in tenders for public bodies.Main projects implemented:• Identity Project (using fingerprint biometrics technique) – Implemented in 5 fixed stations and 13 mobile stations (buses and trains) → Client: Instituto de Identificação Maranhão.• Digitization of Processes → Clients: Detran PI, GO, PA, DF.• Detran Digital (using biometrics in all exam processes) – In Paraná, implemented in 101 stations and in Rio de Janeiro, in 37 → Clients: Detran PR, RJ.• Personalization of Driver's Licenses (responsible for generating/printing 66% of the country's documents) → Clients: Detran RS, PR, SP, RJ, DF, PI, PA.• Control of Notary Seals → Client: Court of Justice of Rio de Janeiro• Electronic Theoretical Test → Clients: Detran DF, PA.

Rio De Janeiro, Rio De Janeiro, Brasil

Positions: Project Leader / Systems Analyst / Programmer.Reporting: IT Management.Main responsibilities:• Management of client systems development projects, using Visual Basic tools, Sybase and SqlServer databases, Erwin, MS Project and Crystal Reports.• Functional management of development teams (analysts, programmers and developers).• Customer relationship management.• Main projects:o Implementation of Engineering Support Systems, Commercial Monitoring, Helpdesk, for the Promon client.o Implementation of Financial Systems for the client Transpev.o Implementation of Billing for the Light Telecom client.

Rio De Janeiro, Rio De Janeiro, Brasil

• Programming corporate systems.

Pós-Graduação Lato Sensu, Computer Graphics

Tecnólogo, Data Processing