Verified medical supplement insurance applications for both Medicare & Medicaid clients; made corrections to applications; cancelled applications; sorted applications online according to department; trained new employees both one-on-one and in classroom environment.

As owner I ran my business using Quick Books: tax reporting; accounts payable; accounts receivable; customer service.

I had the privilege to advance from Credit and Collection Manager; to Account Coordinator (Collector); to Billing Specialist; to Credit and Collection Rep; to Administrator / Receptionist. My duties were; collections; daily bank deposit; daily reconciliation of accounts; customer service; ran credit checks; setup new accounts; ordered office supplies; maintained and updated files in the system; mailed invoices weekly; mailed statements; handled customer relations for Mexico accounts; processed credit card payments; handled tax issues; requested miss-directed payments to be reapplied correctly; requested equipment to be picked up due to non-payment; excel reporting; process contracts; daily voucher processing; put accounts on hold due to non-payment; ordered equipment and supplies; submitted commission information; processed shipment of equipment; collected meter readings for billing; relocating of equipment; processed general ledger transactions; processed credits and re-bills.