Monica Bustamante Email & Phone Number

Dubai, Ae

Dubai, Uae

Dubai, United Arab Emirates

- Managed Managing Director/Creative Director and Studio calendars.- Coordinated and managed meetings, appointments, travel arrangements, and internal events.- Acted as the primary link between Managing Director/Creative Director and internal/external stakeholders.- Assisted in planning and execution of creative projects, ensuring deadlines and milestones were met.- Streamlined project workflows by implementing efficient administrative processes.- Monitor project budgets and expenditures.- Led the recruitment process, actively screening resumes, and conducting initial candidate assessments.- Addressed employee queries and concerns and organizing team-building activities.- Managed general office operations, including supplies, equipment maintenance, and vendor relationships.- Efficiently managed CRM system and cloud infrastructure, curating precise records of client details, company data, and employee information.

Dubai, United Arab Emirates

- Facilitated smooth communication between Managing Director and members of staff.- Efficiency in managing calendars, scheduling meetings, and coordinating travel arrangements while maintaining confidentiality and professionalism.- Provided administrative support to the Managing Director and Business Development Team, including managing calendars, scheduling appointments, visa process, and coordinating travel arrangements.- Proactively manage and coordinate the diary of the Managing Director by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.- Coordinate and schedule internal and external meetings, including preparing agendas, arranging conference rooms, and preparing materials.- Manage and prioritize multiple tasks and projects, while meeting tight deadlines.- Maintain and update electronic and paper filing systems, including confidential and sensitive documents

 Collaborated with sales representatives to achieve business development objectives, resulting in an increase in revenue and increase in customer acquisition. In charge of the CRM database, including troubleshooting, maintenance, updates, and report generation. Contributed to the overall business efficiency goals by identifying and initiating improvements to operations, customer service, quality of work, processes, and other organizational matters  Planned and coordinated the overall day-to-day activities and front desk operations to secure efficiency and compliance with established policies, procedures, and objectives. Answered prospect calls professionally, providing answers when possible and transferring calls or taking messages when needed which increased ticket closure. Provides support to the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. Handled urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, and informing them of delays.

United Arab Emirates

 Preparation of the services contracts (review and of contracts from clients) Negotiated and approved contract terms while ensuring that projects remain within theestablished budget. Preparation and submission of reports of all commercial contracts and renewal of contracts. Following up on the quotation sent, update the respective sales manager and sales executive on feedback. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

United Arab Emirates

 First point of contact dealing with correspondence and phone calls Provided a bridge for smooth communication between Manager’s office and internal departments while demonstrating leadership to maintain credibility, trust and support with senior management and all staff. Collaborated with other departments to ensure sales, queries, and deliveries are handled efficiently. Developing and maintaining filing systems to maintain sales records, prepare reports, and provide financial information to the finance department.

Philippines

• Successfully managed crew members; handled all aspects of Crew Management, communication duties, and team building.• Overall responsibility for promotion/positioning of brand, services, and products. Raise brand awareness through the creation of marketing campaigns.• Responsible for answering the telephone, booking reservations, completing daily reports, and other office duties.• Hosting parties inside and outside the store.

Power Platform Specialist

Bachelor Of Science In Business Administration Major In Marketing Management, Business Administration And Management, General