Monica Couture

Monica Couture Email and Phone Number

Food and Beverage Supervisor @ The Boathouse
newquay, cornwall, united kingdom
Monica Couture's Location
Wildwood, Florida, United States, United States
Monica Couture's Contact Details

Monica Couture work email

Monica Couture personal email

n/a
About Monica Couture

Hello, my name is Monica Couture. I attended college at University of Central Florida Rosen College of Hospitality Management. I studied Hospitality Management. I was a part of an award-winning mentoring program at my college called Peer Outreach Mentoring Program. I took a year off after graduating high school to do AmeriCorps National Civilian Community Corps (NCCC), this is a team-based program that travels around doing community service work for 10 months. While in AmeriCorps National Civilian Community Corps, I was the Assistant Team Leader. I then worked as Children and Family Ministry Assistant where I led an afterschool program during the school year and then week-long summer camps. I also worked at a shoe store, where I got into the customer service industry. When I moved to Orlando for school, I got a job at Universal Orlando Resort for Halloween Horror Nights as a house attendant. Next, I got moved to an attractions attendant position where I got to move up to trainer in 6 months. I was also Team Member of the Month for March 2019. I had the chance to work Grinchmas as an attendant. This let me experience working at shows and focus on guest service. I worked at Cullasaja Country Club as the Resident Director. My daily task include driving a fifteen passenger van, hosting, bar tending and more. I also served as a Junior Manager in the club house by helping take care of members needs and doing table touches. I then worked at Walt Disney Worlds Boardwalk resort as a Hostess in the Club Level Lounge. I made my way back to Universal Orlando Resort as a Team Captain at Hollywood Rip Ride Rockit and now I am currently at Hagrid's Magical Creature Motorbike Adventure. I have also worked on-call for Four Seasons Orlando as a Kids for all Seasons attendant.My past volunteering is at Wildwood Food Pantry distributing food bi-weekly. I also have volunteered for Give Kids the World. The people I volunteer with say that I am a caring upbeat person wanting to serve others. I enjoy my time serving others, from working at the food pantry to provide the extraordinary guest service at my venue. I have been on teams most my life from basketball and softball to working as a team in AmeriCorps NCCC and Universal Orlando Resort. I have gained leadership skills from being an assistant team leader in AmeriCorps NCCC and working as a resident director.

Monica Couture's Current Company Details
The Boathouse

The Boathouse

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Food and Beverage Supervisor
newquay, cornwall, united kingdom
Employees:
201
Monica Couture Work Experience Details
  • The Boathouse
    Food And Beverage Supervisor
    The Boathouse Jul 2024 - Present
  • Universal Orlando Resort
    Team Captain
    Universal Orlando Resort Sep 2022 - Jul 2024
    -Manages the daily operation for Rockit with safety, capacity, and crowd control-In charge of daily operational updates with emails and schedules -Communicates effectively through emails, phone and personal interactions-Develops partnerships across property
  • Four Seasons Hotels And Resorts
    Kids For All Seasons
    Four Seasons Hotels And Resorts May 2023 - Apr 2024
    Orlando, Florida, United States
  • Walt Disney World
    Concierge/Resort Hospitality H/H-Club Level Lounge
    Walt Disney World Dec 2021 - Sep 2022
    Disney Boardwalk Resort
    -Interacted with about 60 Guest daily conversing and answering general questions as well as allergy and dietary concerns-Developed relationships with new Cast Members during training -Proactively anticipated Guests needs
  • Cullasaja Club
    Resident Director
    Cullasaja Club May 2020 - Nov 2021
    Highlands, North Carolina
    -Supervised over 30 residents at housing-Upheld a safe living environment-Fulfilled transport needs for employees -Maintained communication between departments on employee housing needs-Created and booked unique and unforgettable excursions for the employees to experience the area-Managed excursion budget and made payments -Ensured daily maintenance of housing was clean -Assisted Food and Beverage Director with operational request and events-Bar tended as needed-Hosted in the Club house, booked reservations for dining andanticapted members needs
  • Universal Orlando Resort
    Team Member-Trainer
    Universal Orlando Resort Aug 2018 - May 2020
    Orlando, Florida
    -Trained new hires for venue and role modeled company culture -Team member of the month March 2019-Directed appropriate number of guests to designated vehicles to insure a balance of meeting capacity goals and guest safety-Gave directions, answered questions, and used 10/5 rule House Attendant for Halloween Horror Nights -Exceeded hourly goal of 2000 guests through Carnival Graveyard, 100/per hour-Maintained Express integrity by scanning Express Passes and rejecting access to invalid passes
  • Shoe Biz
    Sales Attendant
    Shoe Biz Nov 2017 - Aug 2018
    The Villages, Florida, United States
  • New Covenant United Meth Chr
    Children And Family Ministry Assistant
    New Covenant United Meth Chr Aug 2016 - Mar 2018
    The Villages, Florida, United States
    -Oversaw an after-school program on Wednesdays for pre-k through fifth grade-Allocated volunteers to positions to fill the need-Coordinated teachers, activities, and food to provide a seamless daily schedule-Oversaw Sunday school for kid’s pre-k through fifth grade-Planned and taught bible lessons for Sunday school-Planned and led weeklong camp, teaching children age appropriate Bible lessons
  • Americorps Nccc
    Assistant Team Leader/Service Learning Initiator
    Americorps Nccc Oct 2015 - Jul 2016
    Sacramento, California, United States
    -Served on a diverse team of 10 (ages 18-25) doing work across the Pacific region-Maintained the daily/weekly budget -Responsible for evaluating corps members’ performance when the team leader was not on the project site-Traveled a team of seven for two days to next project site without Team Leader

Monica Couture Education Details

Frequently Asked Questions about Monica Couture

What company does Monica Couture work for?

Monica Couture works for The Boathouse

What is Monica Couture's role at the current company?

Monica Couture's current role is Food and Beverage Supervisor.

What is Monica Couture's email address?

Monica Couture's email address is mo****@****ney.com

What schools did Monica Couture attend?

Monica Couture attended University Of Central Florida – Rosen College Of Hospitality Management, Lake-Sumter State College.

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