Monica D'Alessandro

Monica D'Alessandro Email and Phone Number

Multilingual IT Service Desk Operator (French, English) presso Arka Service Srl - Technology Crew @ Arka Service Srl - Technology Crew
torino, piedmont, italy
Monica D'Alessandro's Location
Nichelino, Piedmont, Italy, Italy
Monica D'Alessandro's Contact Details

Monica D'Alessandro work email

Monica D'Alessandro personal email

n/a
About Monica D'Alessandro

Monica D'Alessandro is a Multilingual IT Service Desk Operator (French, English) presso Arka Service Srl - Technology Crew at Arka Service Srl - Technology Crew.

Monica D'Alessandro's Current Company Details
Arka Service Srl - Technology Crew

Arka Service Srl - Technology Crew

View
Multilingual IT Service Desk Operator (French, English) presso Arka Service Srl - Technology Crew
torino, piedmont, italy
Website:
arka-service.it
Employees:
191
Monica D'Alessandro Work Experience Details
  • Arka Service Srl - Technology Crew
    Multilingual It Service Desk Operator (French, English)
    Arka Service Srl - Technology Crew Mar 2016 - Present
    Buttigliera Alta, Piemonte, Italia
    First point of contact for custmers seeking technical assistance.Problem determination through remote troubleshootingWalk the customer thtough the problem.solving process and direct unresolved issues to the next level of support personnel.Main tools:- Service Now, Maximo, iTop ticketing systems-Active Directory managements tools-IBM BigFix, TeamViewer-Citrix Receiver-Ibm Verse web mail clud, Outlook Owa and client.
  • Club Med
    Receptionist
    Club Med Dec 2010 - Oct 2015
    Italia Francia Svizzera Turchia Egitto
    Multinational leader in the all-inclusive holiday sector- Reception and reference point for customers by personalizing the relationship with them;- check-in, check-out (using the PMS and OPERA systems);- organization of arrivals and departures;- management of the telephone standard;- management of reservations and room assignment (systems used PMS and OPERA);- back office and front office;- cash management (payments of reservations on site, closing of customer accounts ..)- customer assistance and problem solving activities;- work in collaboration with the services concerned (transport, maintenance, laundry);- Supervision of compliance with hygiene and safety regulations and the application of standardsqualitative Club Med.

Monica D'Alessandro Education Details

Frequently Asked Questions about Monica D'Alessandro

What company does Monica D'Alessandro work for?

Monica D'Alessandro works for Arka Service Srl - Technology Crew

What is Monica D'Alessandro's role at the current company?

Monica D'Alessandro's current role is Multilingual IT Service Desk Operator (French, English) presso Arka Service Srl - Technology Crew.

What is Monica D'Alessandro's email address?

Monica D'Alessandro's email address is mo****@****bero.it

What schools did Monica D'Alessandro attend?

Monica D'Alessandro attended Università Degli Studi Di Torino, Université Savoie Mont Blanc, Istituto Tecnico Commerciale Rosa Luxemburg.

Who are Monica D'Alessandro's colleagues?

Monica D'Alessandro's colleagues are Khadidiatou Kebe, Séverine Simon, Pietro Lo Giudice, Vincenzo De Grandis, Alessandro Emiliano Fratus, Giacomo Scimone, Joe Smith.

Not the Monica D'Alessandro you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.