Monica De Toth's Location
North Las Vegas, Nevada, United States, United States
Monica De Toth's Contact Details
Monica De Toth work email
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Monica De Toth personal email
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Monica De Toth phone numbers
About Monica De Toth
I demonstrate a proven record of success in analytical, problem resolution, management and sales skills. I possess exceptional organizational skills and the ability to manage multiple projects delivered on time.
Monica De Toth Work Experience Details
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General ManagerEos FitnessNorth Las Vegas, Nv, Us -
General ManagerEos Fitness Mar 2023 - PresentNorth Las Vegas, Nevada, United StatesWorking at a designated club to improve sales, overall processes and develop and lead a team of leaders to do the samePosition Purpose: Develop a team that delivers exceptional customer experience and hits business objectivesCore Purpose: To create loyal, lifelong fans and exercise practitionersEmployee behavior and successDeliver great customer serviceClub cleanlinessBuilding and equipment maintenance and safety - including training of CPR and AEDOverall operations of clubMembership Sales (Club and Individual - including services, products, programs)Membership BillingEmployee training, coaching, success and problem resolutionCustomer Service (friendly, clean, helpful, problem resolution)Fitness Sales PipelineInformation Hub (product knowledge, programs, events etc.)Employee and member safety -
General ManagerFitness 1440 2022 - Feb 2023San Antonio, Texas, United StatesAssisted the owner of the gym, by consulting him on on how to grow his business.Management Duties:Properly manage and maintain gym operational budget Responsible for overseeing the sales process and systems Manage, monitor, and evaluate the performance of all gym-related managers. Monitor the hiring, training and scheduling of all gym level staff. Train and mentor subordinates Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager. Responsible for managing disciplinary actions involving all gym level employees.Operational Duties:Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. Provide effective decision making regarding customer service issues. Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. Responsible for ensuring that the facility is clean and operationally sound. -
General ManagerClub Pilates Feb 2022 - Aug 2022San Antonio, Texas Metropolitan AreaGenerating personal sales, B2B sales and supervising Sales RepsAbility to manage and drive multiple revenue streams including memberships and retailGood communication and strong interpersonal skills in person and over the phoneSolution and results oriented, competitive spiritAble to recognize areas of improvement and make changes using good judgmentOrganized , proficient in data management, ability to prioritizeProfessional, punctual, reliable and neat and organizedGive attention to detail and accuracyTrustworthy and ability to handle confidential informationWork well with co-workers & membersSuper Proficient with computers and Studio softwareOversee all studio functionality from sales to studio operationsHelp with lead generation including Grass Roots Marketing and networkingAssist in Implementing sales process to schedule prospects into introductory classesMembership and retail salesManage staff scheduleAssist in Hiring & Manage all instructors at the studioIndependently make decisions related to high level customer serviceMaintain cleanliness and organization of the studioParticipate in networking/community events and studio promotionsHelp Strategize marketing campaigns to generate leads for the studioEngage, listen, and qualify a member's needs and make the right recommendation in the right way is essentialPersonable, outgoing, genuine and an adaptable conversationalistSales over the phone and in person is a mustResponsible both in sales, engagement, satisfaction and retentionCommunicate regularly with RM to collaborate on targets, prioritization, resource allocation and other problem solving -
General ManagerStretchlab Franchise Aug 2021 - Jan 2022San Antonio, Texas, United StatesProvide exceptional level of customer service at the studio to prospective, new, and existing members via face-to-face service, phone, text and email.B2B SalesTroubleshoot client account inquiries and uncover possible sales opportunities.Contact prospects/leads to schedule Stretch Lab Stone Oak sessions or classes and enroll them in a membership.Ensure all customers have paid and are billed for “late-cancel” or “no-show” and instructors are adhering to the late-cancel policy.Maintain cleanliness and organization of the Stretch Lab Stone Oak Studio.Enforce Stretch Lab policies and procedures relating to employees, customers and services.Ensure all retail merchandise, forms, administrative supplies and studio literature are stocked, organized, and visible.Prospect and develop as many networking/community/corporate events and studio promotions as possible.Strategically manage marketing campaigns to generate leads for the studioManage all staff schedules, perform evaluations, and sales/development training. Conduct daily, weekly, and monthly staff meetings.Drive social media efforts. -
General ManagerAnytime Fitness Jul 2020 - Aug 2021San Antonio, Texas, United StatesAssisted in the pre-sales and grand opening of the club Overall club managementSupervising all employeesAttain monthly sales goalsCustomer Service/Member CareTraining & Continued Education on Anytime Fitness AcademyWorking continuously with KP Softworks and owners for ongoing coachingCapturing leads & setting appointmentsSelling memberships & Training Experience PackagesClub tours & member onboarding including Club OS member setupFitness Consults & Evolt Body Scans if Personal Trainer is not availableCalling prospects and follow upFollowing up with green members weekly according to the “Touch Program”Opening and Closing Checklists & ProceduresDaily cleaning and maintenance checklists -
Administrative AssistantTru Fit Athletic Clubs Jan 2020 - Jul 2020Universal City, Texas, United StatesAs the Administrative Assistant I ensure that the club delivers the best member experience.I am responsible for communicating and upholding company standards.Ensure that team members consistently execute the basics in punctuality, dress code friendliness and cleanliness.Support member retention by advocating for the best member/guest experiences.Places orders for paper products, cleaning supplies, towels, water, and vended products.Enter and reconcile inventory (drinks, towels)Hires, trains and develops a strong team – Front Desk/Service Representatives and Kids’ Club Attendants that deliver exceptional service and follow company policies.Creates schedules within club budgets, ensures proper staffing needed to run effectively.Ensures reconciliation and daily bank deposits.As well as ensures that the facility is well equipped, and provides a clean and safe environment for both members and team members. -
General ManagerGold'S Gym Nov 2018 - Sep 2019Fort Walton Beach, FloridaSupervise, manage and lead Front Desk team members to ensure they are meetingexpectations and goals on a consistent basis• Maintain acceptable level of personal sales production• Motivate Team Members• Effectively manages the operations of the gym, including managing gym-controllable inventory• Hire, train and develop front desk and kid’s club team members• Oversees Retail & Concession• Manage/processing cancellations, following procedures in place to improve memberretention and ensuring all member concerns are addressed in a timely manner• Responsible for managing member feedback process• Assists with bi-weekly payroll to ensure all missed punches are corrected and submittedon time with payroll signed off by indicated deadline• Orders janitorial supplies, office supplies, printing, forms -
Assistant Of General ManagerGold'S Gym Apr 2018 - Nov 2018San Antonio, Texas AreaI am responsible for all aspects related to membership sales, while overseeing all facets of operations, front desk and kids club. I act as the primary production leader of the gym to ensure financial budgets are achieved, while role-modeling the company’s values and culture. In addition, I ensure a clean crisp and friendly environment that is engaging to our members, team members and guests. • Supervise, manage and lead sales team members to ensure they are meeting expectations and goals on a consistent basis• Maintain acceptable level of personal sales production• Motivate sales Team Members and monitor their production levels by using the established Gold’s Gym protocol and sales systems• Effectively manages the operations of the gym, including managing gym-controllable inventory and assets• Hire, train and develop sales, front desk and kids club team members• Oversees banking and ensures completed daily with accuracy• Oversees Retail & Concession sales, merchandising programs and standards, and inventory management procedures for the gym• Helps manage revenue leakage, including retail shrink, through effective training, handling of member service issues, and policy adherence• Supports management with managing/processing cancellations, following procedures in place to improve member retention and ensuring all member concerns are addressed in a timely manner• Responsible for managing member feedback process • Assists General Manager with bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline• Orders janitorial supplies, office supplies, printing, forms and small equipment according to monthly budget and member experience
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Operations ManagerGold'S Gym Jan 2018 - Apr 2018San Antonio, Texas
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Front Desk AssociateGold'S Gym Jul 2017 - Jan 2018San Antonio, TexasGreet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor.
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Site Director/RefereeYmca Of Greater San Antonio Jun 2017 - Feb 2018United StatesManaging game and practice times and referee when needed.Maintain control in facilities being used at all times.Monitor and respond to all horseplay.Give answers to questions or seek others who can do so.Develop and maintain communication with the parents, players and coaches.Enforce all YMCA rules and policies.Keep current on all schedule changes.Maintain regular communication with the Sports Director.Set-up and take down equipment.Respond to all emergencies in a prompt manner.Responsible for cleanliness of facility sites.Maintain a courteous, friendly attitude and be a positive role model.Attend all trainings and meetings relating to the position.Other duties as assigned by supervisor. -
Membership CoordinatorYmca Of Greater San Antonio Jun 2017 - Feb 2018San Antonio, TexasResponsible for setting an atmosphere of inclusion and engagement at the front desk and with all members. Along with serving as the lead membership engagement representative, the Membership Coordinator assists the Membership and Marketing Director with supervising the member engagement representatives who serve as first point of contact for members and future members.
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Operations/League Director/Babysitting ClubLa Fitness Aug 2016 - Apr 2017San Antonio, Texas AreaAnswering phones/directions calls Taking care of members children in the day care area Assisting the operations manager when needed Collecting members monthly fees/collections Assist members with questions or concerns they may have Checked members into system Assisted with new member sign ups and day care sign ups Updated member accounts Started the Volleyball league and help promote other leagues Score kept for the volleyball league Assisted with Spanish speaking members -
Marketing And Administrative AssistantLogiclink, Inc. Jan 2015 - Jun 2015Newport Beach, CaliforniaAssisted in the operations of the grand opening as well as the hiring of the staff for Creamistry Ice cream in Southern California
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Administrative AssistantStatewide Labor Corporation Apr 2014 - Jul 2014Lake Forest, CaliforniaPerformed all Administrative and assisting duties Checking voicemails and direct the messages Copy/Scan/filed all documentsHelped in the process of payroll/time cards and paychecks for all Labor workersChecked to make sure all checks cleared bank Assisted in other duties as needed
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Administrative AssistantUnited Pet Care Jan 2014 - Feb 2014Performed all Administrative and assisting duties for Julie FickeAnswering/directing phone callsCopy/Scan/filed all documentsMail out documents/packets to Clients as well as membersFax messagesProcessed Client paymentsHandled member questions regarding their paymentsHandles potential member questions regarding United Pet CareAssisted the sales department organizing and putting together packets with information regarding United Pet Care for meetings and or FairsAssisted in other duties as needed -
Administrative AssistantOsborne Insurance Agency Jul 2013 - Oct 2013Burlingame, CaliforniaPerform all Administrative and assisting duties for Kevin OsborneAnswering/directing phone callsCopy/scan documentsMail out documents to clients Fax messages Process Client payments Collect Client paymentsMake depositsHandle client questions regarding their policiesAssisted in auto quotes, homeowner policies
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Farmers Insurance RecruiterFarmers Insurance Apr 2012 - Apr 2013San Bruno, CaliforniaResearched potential candidates through various meansContacted candidates to recruit as insurance agents to determine interest and qualificationsInterviewed qualified candidatesAssisted District Manager with special projects and coordination of his business calendarOther duties as needed
Monica De Toth Skills
Insurance
Sales
Liability
Casualty
Commercial Insurance
Claim
Customer Service
Employee Benefits
General Insurance
Health Insurance
Legal Liability
Life Insurance
Property And Casualty Insurance
Term Life Insurance
Umbrella Insurance
Workers Compensation
Underwriting
Cold Calling
Renters
Homeowners
Workers' Compensation Claims
10 Key
Telephone Skills
Motorcycle
Data Entry
Invoicing
Training
Fax
Time Management
Marketing
Outlook
Microsoft Office
Microsoft Excel
Social Networking
Recruiting
New Business Development
Management
Monica De Toth Education Details
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Southwest High School
Frequently Asked Questions about Monica De Toth
What company does Monica De Toth work for?
Monica De Toth works for Eos Fitness
What is Monica De Toth's role at the current company?
Monica De Toth's current role is General Manager.
What is Monica De Toth's email address?
Monica De Toth's email address is md****@****ess.com
What is Monica De Toth's direct phone number?
Monica De Toth's direct phone number is +165066*****
What schools did Monica De Toth attend?
Monica De Toth attended Southwest High School.
What skills is Monica De Toth known for?
Monica De Toth has skills like Insurance, Sales, Liability, Casualty, Commercial Insurance, Claim, Customer Service, Employee Benefits, General Insurance, Health Insurance, Legal Liability, Life Insurance.
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