Excited to officially launch my new business, New Dawn Transaction Solutions, serving real estate professionals all across Florida! 🎉 We help streamline transactions, minimize delays, and focus on closing deals by offering dynamic, tailored support. Specializing in: • Transaction Coordination • Listing Coordination • Admin & MarketingLet’s connect and see how I can help elevate your business!

• Led and supported the supplier compliance function in AP.• Provided instruction and coaching to the offshore team for vendor record creation, vendor maintenance, and daily audit of production work. • Partnered with both the AP and tax teams to perform ongoing review and updates of the vendor database. • Liaised between the AP, legal, and the tax teams to coordinate settlement payments. • Provided service-focused contact with vendors, clients, and internal teams to ensure positive experiences, effective collaboration, and quality solutions to AP related issues. • Examined internal processes and workflows for improved efficiencies.

• Acted as Payroll Administrator, Account Payables, Account Receivables, Financial Reporting pertaining to cash receipts, expenditures and profit and loss• Executed letter of intents, sub-contract agreements, employee lists, payroll certifications and insurance certificate tracking.• Drove and supervised positive business growth.• Detected wastage and improved efficiency.• Oversaw day-to-day business activities.• Introduced and implemented innovative short and long-term business goals.• Liaised and consulted with clients, staff, and suppliers.• Evaluated and enhanced employee performance.• Improved business programs, technologies, and policies.• Negotiated and approved agreements with internal and external stakeholders.• Overseed and managed budget activities.• Harmonized organizational activities.

• Spearheaded weekly/monthly bank reconciliations, donation classifications, accounts receivable, and accounts payable in QuickBooks Enterprise• Identified account reconciliation issues and made general ledger adjustments

• Managed daily operation of nine associates responsible for submitting investor claims for post-foreclosure sale loans.• Stay abreast of new investor guideline changes and work with Compliance to ensure internal procedures are approved and updated.• Govern global communications regarding new investor guideline updates & servicer announcements to all impacted groups in a timely manner.• Provided leadership with implementation of Claims Workspace (CWS) technology; fully engaged with identifying business requirements, writing test cases, procedure and process flow updates, execution of project initiatives, addressing test defects, UAT and regression testing, and daily touchpoint calls.

• Managed a team of 12 associates responsible for validating daily receipt and loan level application of monthly volume of 3,000 investor claim payments averaging $30M.• Worked closely with Cashiering department for correction of misapplication of funds to ensure funds were applied correctly in a time manner.• Tracked production and monitored monthly reporting to ensure payments are received and applied within organization guidelines.• Ensured reconciliation was completed in a timely and accurately manner and system was coded appropriately for resubmission or supplemental claim filing, and/or referral to Loss Analysis.• Identified and escalated loss trending and ensured loss risk was minimized.