Monica Friedl Email & Phone Number

Castle Rock, Colorado

• Managed and developed streamlined processes for a robust Furniture Donation Program that included donor intake, client requests, scheduling recipient drop-off, and coordinating volunteers.• Provided much-needed case management for Spanish-speaking clients and maintained case plans and notes in the EmpowOR database.• Assisted in organizing complex fundraisers and events such as the annual Giving Tree, Winter Coat Drive, Turkey Drive, and the Douglas County Strive to Thrive.• Developed new volunteer manuals, surveys, calendars, SOPs, and other online products to create a smoother office operation.• Oversaw office administration functions and food pantry distributions with a cheerful and helpful disposition.

Okinawa, Japan

• Created fun and engaging lessons for a class of 30+ third-grade students every Sunday morning.• Structured learning experiences to allow space and appreciation for each student’s unique neuro abilities.• Kept accurate attendance records and maintained an organized classroom.

• Managed and facilitated 11 programs that served thousands of at-risk girls ages 5-17 within juvenile detention centers, group homes, and community centers in Southern Arizona.• Generated weekly reports, maintained meticulous data-entry using excel and proprietary database software.• Worked intimately with teams to develop and execute curriculum on topics such as life skills, career exploration, prosocial activities, service-learning trips, and self-esteem.• Designed a highly-rated financial literacy curriculum for children of low-income households in partnership with Primavera Foundation, a non-profit that provides pathways out of poverty.• Created specially tailored programming conducted in Spanish for unaccompanied migrant youth held in temporary shelters awaiting family placement.

Tucson, Arizona

• Core member of a grassroots team that was commissioned to improve community leadership and social impact in the impoverished neighborhoods of South Tucson.• Aided in the production of various mailings including the yearly newsletter and hand-written thank-you letters to donors.• Helped develop a local political debate forum, which was attended by more than 700 residents.• Collaborated, communicated, and enhanced participation between various businesses, government entities, community organizations, and individuals from diverse backgrounds.• Led busy soup-kitchen operations once a week by directing up to 30 volunteers, donation pick-ups, and food preparation for more than 600 guests a day. • Worked closely with Pima County Interfaith on issues regarding healthcare, education, environmental and immigration issues

Villa Maria, Pa

• Participated in a live-in intensive program geared for deepening spiritual and personal growth for women• Researched spiritual and social justice topics while participating in weekly lectures on a variety of topics• Assisted in the operation of a fully functional organic farm, including harvesting, planting, and managing the Villa Maria Community Supported Agriculture (CSA) Program• Facilitated therapeutic activities designed to improve the mental and physical well-being of elderly and infirmed sisters

Tucson, Az

• Provided warm hospitality by greeting guests and informing them of upcoming activities, events, and the Liturgical schedule• Coordinated event sales, balanced accounts, handled donations and operated the credit card machine.• Managed multiple phone lines by screening the calls and directing them to appropriate staff.• Maintained parish registration and volunteer database while organizing bulk mailings.