Monica Hassan Email and Phone Number

Manage the Office of Public Affairs with the purpose of executing the department's communication strategies and objectives. Serve as the primary spokesperson for the department with the media and the public. Handle media contacts for the department with short turnaround timeframes. Advise the Director on communication strategies and messages for audiences both internal and external to the department. Serve as a senior advisor to the Director on a broad range of policy matters related to the department in addition to matters related to communications strategy. Produce background and issue papers for the Director on a broad range of issues, including complex and sensitive matters. Coordinate, facilitate and collaborate with other deputy directors on issues and tasks that cut across divisional lines, frequently taking a lead role in such efforts.

Responsible for developing and overseeing the implementation of communications, events, media, and marketing plans for CaliforniaVolunteers and its three primary programs: AmeriCorps, Disaster Volunteering and Preparedness, and the Business Partners Program. Duties include developing and implementing communications strategies, including the development of press releases, press kits, media plans, and other items that highlight the work of CaliforniaVolunteers, its programs, and national and state initiatives. Developing and maintaining social media outlets and fact sheets. Assisting with the execution of special events that promote the impact of service and volunteering in local communities, as well as creating speeches and presentations for the Chief Service Officer for such events. Developing and editing content for the CaliforniaVolunteers website, including articles and blog entries and/or newsletters. Participating as lead representative for CaliforniaVolunteers at the State Operations Center, Joint Information Center during times of disasters, as needed.

Wrote and edited press releases, reports, talking points and speeches, fact sheets, and issue papers, as well as content for interactive, online publications and videos, Web pages, and materials for outreach events. Coordinated DGS’s response to constituent and media inquiries and acted as Foreign Delegate Representative for the department. Responsible for creating and sending daily reports to external and internal customers, including the Legislature. Assisted in overseeing all social media accounts and postings. Served as a media contact and spokesperson for DGS.

Used project management tools and methods to implement and complete complex leasing projects within the scheduled time and allocated budget. Represented the Department in negotiating lease agreements and determined shared and exclusive costs to prepare lease packages and lease agreements. Worked with partners to obtain seismic certifications, ADA compliance certifications, building asbestos, and lead clearance, in addition to assisting in developing facility layout. Coordinated with management in developing a detailed leasing project scope. Responsible for all communication on a project with team members and management. Analyzed all requests and made recommendations to management on the feasibility of projects including time, schedule, and cost effectiveness. Served as a back up facilities manager when needed.

Provided routine consultative services related to using labor market information to individuals and organizations in designated service area. Independently analyzed routine or regularly scheduled statistical data and narrative information. Prepared and disseminated other labor market information products and reports for public information. Promoted and delivered labor market information services and products. Reviewed, analyzed, formatted, and presented existing labor force data, industry employment data, occupational employment data, and related social and economic data for public information.

Served as division Legislative Coordinator by reviewing, monitoring, tracking, and analyzing division-level legislation affecting the division or bureaus. Represented the unit on the Internet/intranet Committee in order to maintain up-to-date legal forms for private and public use. Collected and compiled data to prepare a variety of division/legislative mandated reports, including the Division of Law Enforcement (DLE) Resource Guide, DLE at A Glance, the Bureau of Investigation and Intelligence and Bureau of Narcotic Enforcement Annual/Biennial Reports, and the Bureau of Forensic Services Automated Firearms Report. Provided direct assistance to other analysts in the maintenance of various statistical databases (such as Criminal Information Management System) containing arrest, asset seizure, and lab seizure information. Communicated effectively with other law enforcement agencies to ensure proper completion of various projects. Used research methodologies to explore and design system improvements to allow data to be easily accessible and to be sorted into the various formats utilized by division staff. Gathered, compiled, and analyzed information for special projects and other DLE publications for internal and external information. Researched, compiled, analyzed, and interpreted reports and written materials contained in periodicals, journals, and current literature from various law enforcement agencies for internal and external information. Acted as the Division Forms Coordinator by creating new forms, ensuring ADA compliance, and ensuring all approvals for forms were received.

Oversaw all purchasing-related issues for the bureau. Created and maintained purchasing related databases, such as the Vehicle Database and the Inventory Database. Assisted other bureaus in selecting best products to purchase, including information technology products, special agent gear, and vehicles. Analyzed and researched new rules and regulations, as well as products for potential purchases. Oversaw issues related to division vehicles, including entering monthly mileage, accident reports, servicing cars, and sending out memos regarding vehicles. Reviewed Cal-Card packages as the Cal-Card Coordinator. Analyzed and reconciled purchasing problems and procedures,and wrote and edited various state purchasing documentation for the public.