Monica Kumar Email & Phone Number

United States

● Work closely with diverse teams to conduct thorough research and identify new territories for market expansion.● Foster a collaborative environment to harness collective insights and expertise.● Assist in the formulation of comprehensive plans to enter newly identified market opportunities.● Engage in pre-project preparations to ensure a smooth transition into new market development expansion projects.● Act as a liaison with cross-functional managers who directly and… Show more ● Work closely with diverse teams to conduct thorough research and identify new territories for market expansion.● Foster a collaborative environment to harness collective insights and expertise.● Assist in the formulation of comprehensive plans to enter newly identified market opportunities.● Engage in pre-project preparations to ensure a smooth transition into new market development expansion projects.● Act as a liaison with cross-functional managers who directly and indirectly impact project timelines.● Establish and maintain effective communication channels to facilitate seamless collaboration.● Work with cross-functional teams to establish baseline workflows, ensuring a structured approach to project development.● Receive regular updates on a set cadence to track progress and make informed decisions.● Maintain active communication and participation with key stakeholders during project update calls.● Provide regular follow-ups to ensure alignment and address any concerns promptly.● Analyze data and trends to ensure project timelines, scope, and resources align with budgetary constraints.● Proactively identify potential challenges and propose solutions to optimize project outcomes.● Undertake any other matters as assigned by management, demonstrating flexibility and adaptability inaddressing organizational needs. Show less

United States

Contribute to the finance configuration, migration, User Acceptance Testing (UAT), validation, implementation, and maintenance of the eSource, eConsent, eRegulatory, Payment system, transportation system, looker, and any systems that come under Site Systems for all company Sites, branches of Central Services as well as other functional teams across the company.● Perform the development of each study into the electronic source, setting up new users and giving them access to the system based… Show more Contribute to the finance configuration, migration, User Acceptance Testing (UAT), validation, implementation, and maintenance of the eSource, eConsent, eRegulatory, Payment system, transportation system, looker, and any systems that come under Site Systems for all company Sites, branches of Central Services as well as other functional teams across the company.● Perform the development of each study into the electronic source, setting up new users and giving them access to the system based on set internal policies.● Act as the primary point of contact for any site system-related queries and questions● Collaborate with Clinical Operations Leadership on Super-User strategy to broaden end-user support and training.● Provide relevant audit support during inspections.● Identify opportunities for continuous process improvement; recommend solutions and implement them as needed. Show less

Houston, Texas

Real Estate and Investments

Houston, Texas, United States

Demonstrate exceptional professionalism and empathy while conducting phone interviews to monitor symptoms of patients infected with COVID-19 disease and provide isolation/quarantine instructions as required. Record data collected from 15- 100 records and interviews into the MAVEN Houston Electronic Disease Surveillance System database. Maintain strict adherence to quality standards and guidelines when entering data, laboratory results, and reports into the MAVEN HEDSS database. Contribute to… Show more Demonstrate exceptional professionalism and empathy while conducting phone interviews to monitor symptoms of patients infected with COVID-19 disease and provide isolation/quarantine instructions as required. Record data collected from 15- 100 records and interviews into the MAVEN Houston Electronic Disease Surveillance System database. Maintain strict adherence to quality standards and guidelines when entering data, laboratory results, and reports into the MAVEN HEDSS database. Contribute to special projects and conduct site visits at various HHD facilities as required.● Achieved outstanding results by conducting 50+ daily phone interviews with COVID-19-positive patients, ensuring symptom monitoring, providing detailed isolation instructions, and preventing disease transmission.● Prevented the disease from spreading further to other members of the household and community by 95% by conducting patient interviews and providing detailed instructions and information during the patient interviews.● Served as a key liaison to governmental agencies, including CDC, DSHS, and other Jurisdictions within the United States involved in surveillance activities to transfer appropriate cases through secure email.● Provided approved information on isolation and quarantine procedures, facilitating referrals to testing sites according to protocol. ● Successfully connected individuals with COVID-19 Community Support Specialists for essential social resources.● Consistently nominated for monthly involvement in new projects owing to exceptional productivity levels. Show less

Houston, Tx

Oversee and guide major company functions, offering comprehensive office support, while setting ambitious quarterly and annual goals. Regularly evaluate the performance of staff and the company, providing valuable insights for improvement. Streamline and execute the onboarding process for a substantial influx of 5-25 new hires each month, ensuring meticulous completion of onboarding documents and compliance with federal and state regulations. Cultivate and nurture client relationships with an… Show more Oversee and guide major company functions, offering comprehensive office support, while setting ambitious quarterly and annual goals. Regularly evaluate the performance of staff and the company, providing valuable insights for improvement. Streamline and execute the onboarding process for a substantial influx of 5-25 new hires each month, ensuring meticulous completion of onboarding documents and compliance with federal and state regulations. Cultivate and nurture client relationships with an extensive network of over 100 brokers annually, fostering strong connections and fostering business growth. Manage customer relations, encompassing billing, delivery, disputes, and credits, guaranteeing utmost satisfaction and resolving issues efficiently and effectively.● Maintained compliance with the Department of Transportation testing requirements, hazmat federal regulations, safety guidelines, and hours of service by devising and executing robust policies/procedures.● Streamlined financial operations by processing expense information into QuickBooks, ensuring accurate verification of job costs, precise calculation of wages for payroll, and timely invoice generation.● Improved knowledge and maintained adherence to regulations by enhancing DOT employee compliance through the dynamic leadership of quarterly training programs. Show less

● Assemble & maintain Android based receiver equipment onsite for proper app functionality by installing the proper software on each device● Deploy & maintain analytical hardware (Beacon technology) using a detailed map of all coordinates for 500+ devices throughout the event● Coordinate with onsite team members to support hardware testing, troubleshooting, & operations throughout event● Monitor flow of 500+ receiver devices at corporate & association events such as conventions and… Show more ● Assemble & maintain Android based receiver equipment onsite for proper app functionality by installing the proper software on each device● Deploy & maintain analytical hardware (Beacon technology) using a detailed map of all coordinates for 500+ devices throughout the event● Coordinate with onsite team members to support hardware testing, troubleshooting, & operations throughout event● Monitor flow of 500+ receiver devices at corporate & association events such as conventions and conferences, allowing customers to collect accurate data via a personalized dashboard throughout event● Provide onsite customer support to maintain receiver devices & follow up with exhibitors/vendors as needed throughout the event● Maintain & provide onsite customer support for lead retrieval devices used for networking purposes throughout the event● Train exhibitors on the functionality of lead retrieval devices, software, & troubleshoot devices as needed throughout the event● Provide detailed feedback to Supervisor in regard to hardware serviceability Show less

Houston, Texas Area

Demonstrated exceptional communication skills by serving as a trusted intermediary between the CEO and external stakeholders, ensuring seamless business interactions and maintaining confidentiality with sensitive contacts or clients. Developed and executed a strategic business-to-business pricing model, effectively expanding order size and boosting sales by supplying raw materials and bulk orders to external businesses. Implemented a streamlined system for inventory management, packaging… Show more Demonstrated exceptional communication skills by serving as a trusted intermediary between the CEO and external stakeholders, ensuring seamless business interactions and maintaining confidentiality with sensitive contacts or clients. Developed and executed a strategic business-to-business pricing model, effectively expanding order size and boosting sales by supplying raw materials and bulk orders to external businesses. Implemented a streamlined system for inventory management, packaging shipments, and order tracking, resulting in prompt daily deliveries and efficient handling of all orders and repairs.● Designed and launched new products every week according to the ongoing market trends by maintaining social media and E-commerce sites and leading the marketing team.● Improved company accounts and bookkeeping operations with QuickBooks, creating daily invoices, memos, sales receipts, and financial documents with precision and efficiency. Show less

Houston, Texas Area

● Engaged with clients by providing a high level of customer service to create lasting relationships to continue future business ● Managed social media sites such as Facebook, Instagram, Pinterest, Snapchat, Amazon, eBay & E-commerce site ● Created invoices, memos, sales receipts, & etc. as needed for all transactions ● Prepared & filed all company documents & packaged shipments to be sent out for delivery daily ● Interacted with clients to assess budgetary constraints & make… Show more ● Engaged with clients by providing a high level of customer service to create lasting relationships to continue future business ● Managed social media sites such as Facebook, Instagram, Pinterest, Snapchat, Amazon, eBay & E-commerce site ● Created invoices, memos, sales receipts, & etc. as needed for all transactions ● Prepared & filed all company documents & packaged shipments to be sent out for delivery daily ● Interacted with clients to assess budgetary constraints & make product recommendations ● Placed custom & stock jewelry orders of up to $40,000 ● Inventoried & verified incoming orders & notified clients as needed ● Communicated with management to schedule appointments to complete jewelry appraisals Show less

Houston, Texas Area

● Check-in passengers & luggage at the ticket counter while providing exceptional customer service (Customer Service Agent).● Board/De-board passengers & luggage onto flight (Gate Agent).● Marshall plane in & out of gate for arrival & departure (Ground Services Coordinator).● Shuttle passengers from one terminal to another (Shuttle Van Driver).● Load/Unload luggage & cargo from aircraft & transportation hubs (Ramp Agent).● Take customer calls and answer questions regarding… Show more ● Check-in passengers & luggage at the ticket counter while providing exceptional customer service (Customer Service Agent).● Board/De-board passengers & luggage onto flight (Gate Agent).● Marshall plane in & out of gate for arrival & departure (Ground Services Coordinator).● Shuttle passengers from one terminal to another (Shuttle Van Driver).● Load/Unload luggage & cargo from aircraft & transportation hubs (Ramp Agent).● Take customer calls and answer questions regarding airline, airport, & baggage regulations, assist customers in making flight reservations, and resolve any problems or issues customers may encounter, all while providing exceptional customer service. (Reservations Call Agent). Show less

Houston, Tx

● Facilitated business with current & new customers through a high level of customer service ● Packaged & tracked shipments to be sent out for delivery daily ● Created invoices, memos, sales receipts, & etc. as needed for all transactions ● Prepared & filed all company documents for employees & customer orders ● Created print & digital flyers, brochures, & other materials and marketed product on social media & company website ● Managed & tracked inventory of all orders and… Show more ● Facilitated business with current & new customers through a high level of customer service ● Packaged & tracked shipments to be sent out for delivery daily ● Created invoices, memos, sales receipts, & etc. as needed for all transactions ● Prepared & filed all company documents for employees & customer orders ● Created print & digital flyers, brochures, & other materials and marketed product on social media & company website ● Managed & tracked inventory of all orders and raw materials daily ● Engaged with customers by providing product recommendations and negotiating pricing Show less

Corpus Christi, Texas Area

● Worked directly with customers by providing a high level of customer service to facilitate current & future business ● Reviewed potential employee applications & conducted first interviews for 50+ applicants weekly ● Conducted orientation for 15+ new employees weekly ● Completed & filed new hire paperwork & terminations (confidential) ● Assisted employees with work-related issues/problems daily ● Assisted in employee investigations and handled customer complaints & issues… Show more ● Worked directly with customers by providing a high level of customer service to facilitate current & future business ● Reviewed potential employee applications & conducted first interviews for 50+ applicants weekly ● Conducted orientation for 15+ new employees weekly ● Completed & filed new hire paperwork & terminations (confidential) ● Assisted employees with work-related issues/problems daily ● Assisted in employee investigations and handled customer complaints & issues via phone/email or in the office ● Provided leadership, guidance & training to company employees by establishing & enforcing company policies & procedures with company executives through weekly meetings ● Constructed job descriptions to advertise available positions to fill vacancies ● Assisted with payroll for accurate calculation of employee wages biweekly Show less

Corpus Christi, Texas Area

Houston, Texas Area

● Provided leadership for management of a team for a shift & prepared shift plan for 10+ employees daily ● Conducted training for 10+ employees weekly ● Assisted in meetings regarding staff performance, events, & issues ● Cash handling of up to $5000/shift & daily deposit of up to $3000 ● Prepared business letters once or twice every month ● Received deliveries twice a week & did inventory counts once per shift ● Completed & filed shift paperwork twice per shift ●… Show more ● Provided leadership for management of a team for a shift & prepared shift plan for 10+ employees daily ● Conducted training for 10+ employees weekly ● Assisted in meetings regarding staff performance, events, & issues ● Cash handling of up to $5000/shift & daily deposit of up to $3000 ● Prepared business letters once or twice every month ● Received deliveries twice a week & did inventory counts once per shift ● Completed & filed shift paperwork twice per shift ● Updated training data into system once or more per shift prepared & filed training files daily (confidential) ● Conducted business visits once or twice a month ● Customer service daily to 100+ customers ● Handled customer calls & complaints daily to ensure customer satisfaction ● Scheduled training & orientation sessions for 5+ new hires weekly ● Assisted with sponsored company events weekly (marketing programs & community involvement & outreach programs) Show less

Bachelor'S, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Student Accounting Society (SAS) Omega Phi Alpha (OPA) Indian Student Association (ISA) Hindu Student.

Education record

High School Diploma, High School Diploma