Monica Lee Email & Phone Number

An information technology and business professional with over 10 years of in-depth experience in software implementation and operational business transformation. Experienced in business analysis, business transformation, technical writing, sprint planning, change management and project management. Excellent planning, analytical and critical thinking, problem solving, time management, and organizational skills.I have been a key contributor or led components of 15 projects that span on-premise ERP, SaaS ERP, COTS, and custom applications. The capability assessment, implementation, system enhancement, upgrade, and optimization initiatives were within the private sector, public health sector, and provincial government.I am passionate about increasing efficiency by improving business processes and have been fortunate to lead business SME's in these efforts within technology projects or as individual Lean Six Sigma projects.I have a proven track record of consistently producing top quality deliverables on high profile IT projects, on time and on budget, working with teams comprised of peers, client staff and contracted resources both co-located and geographically dispersed while supporting multiple business stakeholders, technical team members, project managers and directors.Experience: Planning and Scoping Managing scope and objectives Fit/Gap Analysis Capability Assessment Stabilization/Optimization System enhancements Requirements elicitation and analysis Business Process Management Change / Training / Test Strategies Authoring / Developing Artifacts Data Migration / Conversion Data Analysis / Cleansing Develop and Design Reports