Monica Macedo Email and Phone Number

Transformation of the Global company to “Business Agility” Main activities: - Agile mentoring at all layers - Creation and application of assessment for agilists and other participants in agile teams (agile maturity radar) - Facilitation of kickoff and Onboarding of new teams agile in the tactical/operational layers - Coaching for team agilists bringing best practices to the company and internal teams - Carrying out research at a global level related to methods, practices and market tools - Implementation of business tables to leverage business projects profitable return (for communities); - Monitoring team metrics (efficiency and effectiveness) carrying out listening sessions, interviews and monitoring various data for decision making - Definition of agile processes and rites within teams (Scoping, PI planning, SoS, PO Sync) - Presentation/ Disclosure of OKR's (and KR's) to monitor the evolution of strategic goals - Monitoring and presentation of productivity, performance and performance indicators (KPI's) and preparation of internal training materials for teams in the transition process; - Application of dynamics and training for remote teams - Involvement with HR to unify exponential plans to prepare people for the new operational model

Function: Agile Master - Implementation of agile rites and routines in the Coca-Cola Brasil Digital COE; - Agile management of Data COE projects, which involve creating dashboards and prescriptive indicators for partner teams from another area of Coca-Cola (Operations, Stills, Key Accounts, Digital Commerce); - Identification and monitoring of the roles of the digital team; - Monitoring sprints for stakeholder communication; - Responsible for managing changes in the area according to the needs of new directions; - Facilitation of the “Planning Camp” and “Camp Review” ceremony (Planning and evolution of OKRs); - Presentation and monitoring of OKRs to the Data COE teams, carrying out PI planning with all Coca-Cola digital transformation areas; - Weekly status on blockers and their impacts within teams; - Responsible for leading actions to remove blockers; - Assessment of the maturity of people and teams for continuous improvement actions at a sustainable and appropriate pace; - Practice of PI planning aiming at the objectives of the quartile area (Keys results). Tools used: Trello, Office package, Teams, Bluejeans, Workfront, Power BI

Projects: (Digital operations: Virtual Technician, MEM, Omnichanel, Performance management, Virtual PA, Digital Co, CCO Automation, Virtual Technician) - Acting as Scrum Master and agile Coach in the digital operations pillar of OI's digital transformation department; - Scrum master present from the virtual technical team and support the other scrum master’s partners in the operations tribe - Application of the agile wheel to identify the maturity of the teams; - Monitoring of operations teams to measure results and report to the board; - Monitoring indicators related to the teams' backlog, capacity, efficiency, speed, etc.; - Work with the team, creating awareness regarding the values of the agile methodology; - Conducting training on agile management tools for teams that came from traditional formats; - Participation in team planning, reviews and retrospectives to identify improvements in the application of agile rites and routines; - Facilitation of agile rites and routines. - Acting as Scrum Master in managing digital transformation across the entire pillar of operations in the digital area, applying agile practices as a basis for the project development process, using the Spotify model; Direct involvement in the company's digital transformation, seeking new ideas, improving and applying agile methodologies workshops for new members in order to maintain level of knowledge of the framework within the team; Tools used: CaAgile Central, Office package, Sharepoint, Wiki, Remedy, ARS, among others.

Role: Agile Master - Project and Systems Leader Client: Caixa Econômica Federal (Projects: Caixa FGTS - E-Social – Federal government legal project, SICNS, SICVS, SICRH, SICDM) - Participation in the agile transformation of the sector, implementation of the first agile project at Caixa Econômica federal, acting as a member of the business and QA team; - Participation in agile rites: daily, planning and review; - Use of the Kanban methodology to monitor sprints; - Working with the team to prevent activities planned in the fortnight from becoming sprint overflows; - Metrification of user stories using “shirt size”; - Use of physical and online Kanban to facilitate the efficiency of team organization; - Acting as “Focal Point” of the system; Responsible for implementing the “social connectivity” system for the SICVS, SICDM and SICRH system, which had the purpose of transmitting the movements of all financial agents in Brazil to carry out the qualification of their contracts and novation with the national treasury. (This project was recognized as a success story within the box); - Performed opening and monitoring of internal demands (Support, database, QA, Function Point Count); - Use of Dotproject to open development tasks, count hours worked on the project, register activity categories and count “function points”; - Creation of technical and managerial impact analysis of each contracted demand to assess risks in the stages of the support project; - Work with the IT governance area, applying strategies for implementing new services, also acting as a business process analyst responsible for planning until project implementation; Tools used: Jira, Data Studio, Power design, office, Dotproject, SVN, Clear Case, MS-Project, Power Point, Bizagi, visio among others.

- Responsible for the “internalization” of systems between companies; - Implementation of strategies for prospecting new services; - Work with Caixa managers to promote ideas for systemic and business improvements; - Definition of processes, business and specification of requirements with the client; - Survey of the manager's needs (Caixa BSB), mapping the business rules and processes involved; - Preparation of a service plan, validation of software project specification documents. - Direct participation in the definition of solution architecture and business and technical specifications; - Monitoring developers during the construction of technical solutions; - Responsible for intermediating communication between the client and the development team; - Participate in the entire solution implementation process, from planning, development, approval and delivery of the product or service; - Direct relationship with the client with weekly control points to monitor project deadlines and possible decision making; - Collaboration between the commercial, technical and administrative areas, acting as a “facilitator” in project management. Tools used: MS-Project, Office, TSO, VSAM, DB2, SIAPS, Endevor.

Position: Data Center Analyst (07/2001 to 04/2006) Client: CEF – Caixa Econômica Federal - Creation of Jcls/Procedures and Parm’s; - Generation of libraries for production; - Creation of tables in IBM process automation tool; - Automation of disk saves, production tables; - Execution of Jobs and preparation of management reports with SLA times for production processes; - Scheduling production jobs; - Monitoring the processing of Cobol batch programs on the IBM platform; - Automation and monitoring of process execution in the Control –M tool; Tools used: Changeman, TSO, VSAM, DB2 for OS/390, Office, Control-M/R, Control-T, Enterprise Control Station. Position: IT Analyst III (12/1999/07/2001) Client: CEF – Caixa Econômica Federal - Creation and execution of JCL’s, Procs, Parms; - Monitoring of processing to generate SLA reports on daily, weekly and monthly processing executions; - Payroll processing in IBM environment; - Responsible for the administrative part of the technical team, such as: Release of overtime, release of access to the company, memos, purchase of materials, etc. Tools used: Changemam, TSO, VSAM, DB2 for OS/390, Office. Position: Intern - Data processing technician (04/1997 to 12/1999) Client: M.T.E. – Ministry of labor and employment (CAGED) - Responsible for processing the general register of employed and unemployed people in Brazil; - Received, validated and processed information sent by employers; - Generated reports on data processing and errors; - Responsible for checking and archiving the data received; - Generation of monthly reports related to information received and processed; Tools used: SCA / RCI, CagedNet, SIARQ, Office