Manager Risk And Compliance
Melbourne, Australia
Colonial First State is one of Australia’s leading wealth management platforms providing investment, superannuation and retirement products to individuals, corporate and superannuation funds investors. During my time with Colonial First State my main role was as Advice Assurance Manager, as well as having the opportunity to take on the role of Compliance & Risk Manager.Advice Assurance Manager (VIC/TAS/SA) Jan 2010 – Nov 2012Key Achievements:> Led a team of 4 Advice Assurance Specialists as part of the Victorian Advice Assurance team including recruitment, selection and training, and providing coaching and guidance, managing performance and promptly managing workplace relations issues.> Successfully developed and maintained relationships with key stakeholders including Executive Managers, Financial Planning Managers, Practice Development Managers, Quality Coaches and Advisers.> Ensured quality advice assurance reports were provided to advisers within required timeframes.> Effectively managed a schedule of reviews across 5 different licensees in Victoria, Tasmania and South Australia with a total number of 545 Advisers.> Considered a subject matter expert, presenting at professional development days around the relevant updates in licensee standards and compliance risks.Manager Risk and Compliance, CFS Custom Solutions (Secondment) Mar 2012 – Nov 2012Key Achievements:> Successfully developed and facilitated Risk Management training across the business.> Managed key relationships across the business to ensure risk management plans and policies were understood and implemented.> Effectively managed all external disputes resolution cases with APRA, managing key relationships including Financial Services Ombudsman.> Collaborated with team members and key stakeholders to manage and maintain the company breach register.> To ensure professional development, attended ongoing risk management training.