● Offer cost-effective resolutions to customers with post-order issues● Utilize various software and tools while servicing customers to present accurate information,gather data, and methodically supply resolutions to customers

• Train new employees to prepare goods to company’s standard, take inventory, handle requests, and answer questions about the company’s products• Lead employees and create an orderly team for every shift to ensure that all tasks are complete and process smoothly for a successful closing

• Researched customer information for campaign lists, assisted in the development of marketing campaigns via Mailchimp, and gathered customer data for sales materials• Used Google Sheets and Microsoft Excel to organize customer information clearly and concisely to make the marketing of educational content more effective• Organized audiences on Company’s Mailchimp account into segments, groups, archive and assigned tags to guarantee detailed data collection and delivery of relevant publishing content

Trained new employees to package bakery products, take inventory, and prepare goods to company’s standard and answer questions about the department.Worked with other employees in the bakery as a team to make sure all tasks are complete and process smoothly in a timely manner.Served 80+ customers per shift answering questions about bakery products and handle their requests while completing other tasks required for shift.

Assisted with installing 18 artworks from 3 artists for an exhibition and contributed to the planning of the layout of the various artworks. Curated the works in the gallery, and created a gallery guide for the exhibition.

Responsible for checking out merchandise, selling merchandise, and recording repairs on tickets. Included: working a cash register, credit card machines, retail, and customer service.