Monica Quiroga, Pmp Email and Phone Number
Monica Quiroga, Pmp work email
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Monica Quiroga, Pmp personal email
Project Management Professional (PMP) and Certified ScrumMaster with more than 10 years experience in various industries, with strong abilities to lead high performing teams, in cross-cultural and fast-paced environments. Born and raised in Los Angeles, California, by Colombian parents, who inspire and motivate me to keep learning, keep thriving and keep dreaming.As a wanderlust by heart, I always gravitate towards professional opportunities that alow me to add to my passion for intercultural communication, exotic foods, foreign films, and architectural design. I spent the last 8 years working overseas in Bulgaria, Spain, England, Colombia, Bolivia and Peru. I recently returned to the United States to work for Chubb Insurance, where I currently reside in Miami.Skills and Qualifications:* Corporate communications* Risk management and crisis escalation* Outsourcing and off-shoring projects* Business Process Mapping* Creative problem solving* Strategic planning * Change management* Skilled negotiator in conflict and dispute resolution* Human Resource Management * Cross-cultural training and global leadership* Employee development* Organizing and facilitating team-building events * Advanced degrees in International Administration and Leadership and Management.* 360 Degree Feedback* Myers-Briggs (MBTI) practice* Transformation and Change Management
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Regional Underwriting Operations Manager, Property And Casualty (Latin America)ChubbMiami, Fl, Us -
Regional Underwriting Operations Manager, Property & Casualty (Latin America)Chubb Feb 2021 - PresentMiami, Florida, United StatesResponsible for delivering the company's regional Target Operating Model for the Property & Casualty line of business in Latin America. Centralizing strategic initiatives in the region to improve process and system efficiencies and effectiveness for underwriting decision-making to serve customers more efficiently and increase quoting capacity.
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Program Manager ConsultantChubb Jul 2020 - Feb 2021Miami, Florida, United StatesResponsible for delivering the company's regional Target Operating Model for the Property & Casualty line of business in Latin America.
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Co-FounderSub3Travel Feb 2016 - Present -
Project Director - Strategic Process Improvements And Project OptimizationYanbal International Aug 2017 - Apr 2020San Isidro District, Lima Region, Peru• Direct the overarching Project Management Office strategy necessary to support the companies' projects.• Oversee process improvements, while identifying, recommending, and implementing industry best practices.• Responsible for the overall direction, coordination, implementation, execution, control, and completion of process improvements that will result in the overall optimization to meet goals of the company´s strategy. • Responsible for maintaining focus and discipline utilizing the Project Management Institute (PMI) and Scrum Agile frameworks. -
Project Manager Program Management OfficeProject Management Office Advisor Aug 2016 - Aug 2017Peru And Bolivia• Senior Project Portfolio Manager, delivering multiple projects and leading global teams, both in-situ or remotely, while delivering solutions and objectives for enterprise customers and partners. • Expertly developed productive business relationships with various individuals associated with the project, bringing major contribution in the success of filling the first luxury shopping center in Bolivia.• Provided expert project control oversight managing the project scope alternation, potential risk classification, and contingency plan development.
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Program ManagerAig Aug 2015 - Jul 2016Colombia• Program Manager for Call Center projects in the United States, Latin America and the Caribbean. • Created efficiencies and savings through the implementation of various tools including, telephony enhancements such as NICE, PBX and IVR, as well as employee/management tools such as Workforce Management, Performance Management, KANA, and Salesforce, a Customer Relationship Management (CRM) software.• Managed regulatory matters mandated by Labor Unions on topics related to eliminating positions in countries, meanwhile managing challenging teams due to resistance to change. • Results led to Company savings amounting to $600,000 USD due to the reduction of approximately 20 positions. -
Project Manager For Europe, Middle East And AfricaAig Jan 2014 - Aug 2015London, United Kingdom• Recruited by AIG Vice President of Shared Services to lead migrations in Europe, Middle East and Africa and help support the start-up of a new office in Sofia, Bulgaria. • Performance managed resources supporting migrations of various functions, including Operations, Accounts Receivables, and Claims, to ensure the appropriate level of quality and the specified timelines were met. • Migrated 60 positions in EMEA and contributed to the run rate savings corporate goal of $40M and annualized ERR targets ($11.3M).
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Project Manager For Latin America And The CaribbeanAig Jun 2013 - Dec 2013Bogota, Colombia• Led resources and process migrations through project execution to contribute to the achievement of $1.8 million USD Ending Run Rate savings for 2013. • Project managed all aspects of migration activities in Central America and Puerto Rico, including business case development, infrastructure planning, training requirements, systems development, capacity analysis, and service level agreements. • Built relationships with key stakeholders and business partners to leverage partnerships to further clarify requirements, opportunities and constraints for outsourcing projects.
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Senior Project ManagerSouthern California Edison Apr 2009 - Apr 2013Greater Los Angeles Area• Led a team of 25 agents responsible for acquiring land and land rights to build over 173 miles of transmission facilities to deliver the company’s most emblematic project, the Tehachapi Renewable Transmission Project. • Directed team of agents responsible for meeting project milestones, within project scope, budget, and schedule. • Partnered with utility companies and agencies to facilitate right-of-way use, relocation of utility facilities, and prevention of underground utility facilities damage. • Developed resource plans, trained and developed employees and managed cross-functional teams to increase performance. -
Electrical Utilities Right Of Way AgentSouthern California Edison 2006 - 2009Westminster, Ca• Managed land acquisitions for capital projects with budgets over $1 Billion USD by tracking milestones, cost and schedule baselines to meet project deliverables. • Monitored major projects, contract negotiation, and customer data in Access and SAP. • Acquired licenses, permits, consent agreements, relocations, and grant out of rights with outside utilities and agencies.
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Fraud InvestigatorDepartment Of Consumer Affairs Jan 2004 - Mar 2006Greater Los Angeles Area• Investigated, mediated, and resolved consumer fraud complaints in topics related to real estate matters and other consumer fraud. • Managed projects comprised of multiple complaints by interviewing witnesses, conducting research and analysis, and preparing civil and criminal reports for prosecution to agencies.
Monica Quiroga, Pmp Skills
Monica Quiroga, Pmp Education Details
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University Of MiamiInternational Administration -
University Of La VerneLeadership And Management
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California State University-FullertonPolitical Science And Spanish
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Universidad Complutense De MadridPolitical Science And Spanish
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University Of California, IrvineProject Management
Frequently Asked Questions about Monica Quiroga, Pmp
What company does Monica Quiroga, Pmp work for?
Monica Quiroga, Pmp works for Chubb
What is Monica Quiroga, Pmp's role at the current company?
Monica Quiroga, Pmp's current role is Regional Underwriting Operations Manager, Property and Casualty (Latin America).
What is Monica Quiroga, Pmp's email address?
Monica Quiroga, Pmp's email address is mq****@****ubb.com
What schools did Monica Quiroga, Pmp attend?
Monica Quiroga, Pmp attended University Of Miami, University Of La Verne, California State University-Fullerton, Universidad Complutense De Madrid, University Of California, Irvine.
What skills is Monica Quiroga, Pmp known for?
Monica Quiroga, Pmp has skills like Project Management, Strategic Human Resource Planning, Management, Cross Functional Team Leadership, Contract Management, Leadership Development, Business Process Improvement, Negotiation, Risk Management, Organizational Development, Team Building, Financial Analysis.
Who are Monica Quiroga, Pmp's colleagues?
Monica Quiroga, Pmp's colleagues are Martine Laurent, Hatem Mohamed, Trương Hồngg, Vincy Li, Franco Gentile Pinto, Ellen Zimmerman, Paulo Miranda.
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