Offered exceptional customer service by effectively communicating with clients, assessing their needs, and resolving any issues to ensure their satisfaction and loyalty, while educating customers on company’s products and services to increase their understanding and confidence in company’s offerings. Identified and targeted prospective clients through various means such as research and networking. Delegated tasks to store employees in a manner that facilitated sales and promoted teamwork, as well as established and maintained productive relationships with third-party vendors to ensure timely and efficient delivery of goods and services.

An organisational study undertaken at SSM Ltd