Monica Rea Email & Phone Number

Processing, tracking, and managing attendance and cash handling (variance) discipline by drafting employee discipline letters and incident reports for managers to administer.Processing various weekly, monthly, and yearly attendance reports through Timekeeper and Excel to share with client groups, HR Director, and HR Manager.Scheduling and attending weekly communication meetings with HR Manager and respective management team to review Team Members attendance/variance record to verify if discipline is warranted.Working alongside HR Manager to ensure all attendance issues were resolved and escalated if/when necessary with interpreting union contract language for consistency. Providing entry gate swiping activity information as needed.Responsible for uploading/filing Team Member documents via myHr and SAP systems.Providing general HR information to employee questions.

Responsible for creating a seamless on-boarding experience for all new-hires.Onboarded new employees by guiding them through reading contracts and filling out employment forms.Collected new hire documentation, coordinated new hire set up, reviewed I9 documentation.Maintained employee files (e-filing and physical files)Completed and managed the organization of I9 forms.Sent and reviewed background checks for new hires.Updated new hire databases using excel, Microsoft Access, Sterling, and PageUp. Scheduled candidates for interviews and paperwork.Provided timely support to all candidate inquiries, working alongside the HR team to ensure all issues are resolved and escalated if/when necessary.Assisted with the front desk by checking in interviews and coordinating with hiring managers.Escorted candidates on-site for interviews.

Communicated with my team and management in order to maintain a smooth operationProvided feedback and assistance to employees to help them be successfulResolved guest and employee issuesCompleted administrative functions including organizing FSAs at up to 16 different locations, distributing breaks, setting up locations opening, planning for the closing of carts, and completing closing paperwork.

Trained food stand attendants for the food carts departmentTaught incoming Team Members Universal guest service expectationsProvided constructive feedback to help trainees improveLed trainees through operational functions including cooking, restocking, ringing up sales, and communicating with BOH

Provided excellent guest serviceHandled cash on a POS systemPrepared and handled food according to ServSafe standardsMaintained cart clean and organized

Performed wellness and temperature check Crowd control to enforce social distancing measuresEnsured face masks were worn properly

Bachelor Of Fine Arts - Bfa

High School Diploma

Activities and Societies: Wrestling Team