Monica Wiseman Email and Phone Number

• Mange Onboarding• F.O.H. & B.O.H. employee scheduling• Payroll• Order supplies for kitchen and restaurant• Organize groups of over 100 people• Money handler• Conflict resolution• Social media management• O.T.C catering, packaging, delivery• Coordinate with o site catering• Maintain order in high volume fast pacedestablishment• Maintain positive environment

• Schedule staff hours and assign duties• Establish standards for personnel performanceand customer service• Execute standard service tasks with excellence• Schedule use of facilities for catering services• Coordinate events such as banquets orreceptions, and negotiate details ofarrangements with clients• Organize and direct worker training programs• Resolve personnel problems• Hire new staff• Evaluate employee performance in dining facility• Facilitate E.O.N. banking and closing paperwork

• Greet guests & seat at tables or in waiting areas• Assign patrons tables suitable for their needs• Rotate servers to balance number of seatings• Ensure patron’s satisfaction according to quality of food & service in response to complaints• Receive and prepare to-go orders• Operate cash registers to accept payments forfood and beverages.• Maintain contact with kitchen staff, management,serving staff, and customers to ensure that diningdetails are handled properly and customers'concerns are addressed