• Processing and submitting temporary employee payroll to prospective agencies as well ss temporary employee payroll adjustments• Verification of proper invoicing for temporary employee hours for the accounts payable process• Tracking attendance violations and issuance of attendance disciplinary actions• Tracking and organization of employee disciplinary actions pertaining to work performance, safety violations, and policy violations for average staff of 400+ employees• Planning, coordinating, and executing employee engagement and recognition events such as a health fair, breast cancer awareness bake sale, turkey giveaway, winter holiday luncheon, and an anniversary award ceremony

• Preparing property and casualty quotations for review by underwriter or agent based on the differing states rate and rule structures• Analyzing quotes/re-quotes determining if applicable underwriting reports are required• Ordering and interpreting applicable underwriting reports • Routing email requests from agents, brokers and underwriters to the correct business unit• Communicating with agents, brokers, and underwriters to problem solve quotations of new business accounts• Account setup of prospective clients obtaining necessary information through applications, declarations pages, and proposals

• Leading increase in budgeted controllable profit by 6% beating same storesales by 15%• Increasing net sales 2% from 2013 consistent with budgeted same storesales growth• Decreasing total labor 4% from budgeted projections • Improving cost of goods sold by 1% beating last year numbers by 0.5% • Reducing turnover of hourly associates by 31%• Driving bonuses exceeding 19% to budget and 27% to same storesales• Meeting expectations for all financial, food safety, and operational service audits• Hiring, training, and developing an exceptional workforce

• Interfacing with prospective students in support of their decision to attend/select school• Serving as an advocate for prospective students• Evaluating prospective students needs, interests and qualifications• Providing clear and concise information to prospective students• Presenting information regarding school programs and tuition in an ethical manner

• Analyzing daily, weekly, monthly and annual category results• Increasing sales 35% to company average and 5% to plan in 2010• Promoting excellent execution of customer service and rewards programs• Recruiting and interviewing new sales and support staff• On-boarding and new hire orientations• Ensuring company policies and procedures• Merchandising of quarterly and annual promotions• Providing corporate with stores business analysis• Developing reports and documents• Controlling and analyzing inventory levels