Monica Silva Email & Phone Number

Hamburg, HH, DE

Berlin, New York, London, Amsterdam, Berlin, Hamburg, DE

• Championed Strategy and Product Management for Data Exchange & Intelligence product-lines, enhancing Spryker Platform through strategic roadmap design & delivery, product launch (go-to-market product strategies), and.
• Stakeholder Management: Excelled in executive-level stakeholder engagement, acting as a key evangelist and Voice of the Customer, elevating Data product lines to new heights of customer satisfaction & business impact.
• Pioneered the Data Intelligence product line: Successfully led the strategy, design, implementation, and launch new Business Dashboards, driving Spryker business model based in GMV (Gross Merchandise Value & Number of.
• Pioneered the Data Exchange product line: Successfully led the strategy, design, implementation, and launch of a groundbreaking Data Integration Enterprise Middleware platform (Spryker Middleware powered by Alumio).
• Cloud Strategic Initiatives: Directed a transformative cloud observability roadmap for Spryker, introducing Customer Cloud Data Monitoring Dashboards, resulting in a landmark enhancement of the cloud platform’s.

Berlin, New York, London, Amsterdam, Berlin, Hamburg, DE

The Future of CommerceFacing increasingly complex customer journeys and a growing variety of devices, Spryker helps companies retain access to customers across any conceivable touchpoint: online shop, mobile apps, IoT (Internet of Things) scenarios, Blockchain, chat bot and voice integrations. Spryker helps you get there.

Ebikon, CH

IoT Product Manager at Schindler Ahead - Smart Urban MobilityResponsible for the Ahead DataXchange platform, in the global market, an API framework that provides automation and information to Smart Building Management Solutions & Smart Cities. Business model definition of the product as a service, which includes a cloud platform (RESTful API and real-time.

Toronto, Ontario, CA

• Product Manager at GS1 Canada, part of our Innovation team, managing innovative supply chain products and services to enhance Canadian organizations' efficiency and cost-effectiveness by adopting electronic supply.
• Drove innovation in the supply chain sector launching two new industry-first products at GS1 Canada, SmartLabel® Extract and GTIN Allocation Assistant, significantly improving product information management.
• Improved strategic engagement and product analytics platform of TrueSource™ Dashboard, contributing to GS1 Canada leading position in supply chain innovation, and digital transformation.
• Process optimization: Successfully managed ItemCentre® Product Information Management (PIM), a SaaS solution that streamlines the product introduction process by allowing data recipients to collaborate with their.
• Voice of the Customer: Managed Retailers’ and Distributors’ PIM solutions, for 70+ Canadian retailers & distributors, 20,000+ subscribers, trading 200,000+ products (i.e.: Suncor/Petro Canada, Gordon Food Service.

Oakville, Ontario, CA

Technology Consultant Ambassador in RSI’s (www.rethinksustainability.ca). Supported technology needs, collaborated with marketing and communications team and IT/AV technical team at MaRS (www.marsdd.com), from the Action Partners Global Leadership & Innovation Summit (www.action-partners.com) promotion phase to the execution phase (EventMobi App, WordPress.

Sintra, Lisboa, PT

• Tensator Group (Newvision Technology Centre)
• Led the product management of advanced Customer Service solutions, including Virtual Queue Management Systems (VQMS), Self-Service Kiosks, Digital Signage (Inline® Corporate TV), Analytics (Inline® Business Analyzer).
• Innovation and Market Expansion: Visionary leadership led to the expansion into new markets across North America and LATAM. Introduced the first VQMS Mobile Application (Inline® Mobile), enhancing customer experience.
• Strategic Product Roadmap Management: Managed the product lifecycle comprehensively, from concept to obsolescence, across a diverse portfolio. This included defining competitive pricing, product positioning, and.
• Stakeholder Management: Led cross-functional teams, and managed complex stakeholder relationships, entering the US market, expanding the business partner network by 35%, significantly increasing the company's footprint.

PT

Founded and led a staff of 15 employees delivering integrated IT and Marketing services. Product Management (AIPMM), Program Management (PMI), Application Development Management using PMI/Agile/Scrum methodologies (Web Sites/Internet Portals, e-Business/e-Commerce, Mobile Apps, Interactive Multimedia Applications, Collaboration Apps), Quality Assurance.

Taught several information communication technology areas, such as:- Programming Languages & Information Systems (introduction to programming object-oriented, algorithmics): SQL Server, C#, C++, Visual Basic, Pascal, Java, Prolog, PHP HTML, JavaScript, VBScript, Assembly- Computer Architecture- Microprocessors & Digital Systems- Operating Systems: Windows.

Lisbon, Lisbon, PT

Managed Microsoft Partnership program.Defined and managed Product Portfolio & Roadmap for information management solutions. Business development of Microsoft Navision Solutions Unit.Business & Marketing Plan for the ERP Consulting unit. Built and negotiated business proposals. Managed CRM & ERP projects, according to PMI methodology.

PT

Managed Product Development team of Knowledge and Collaboration, Workflow, Content and Document Management products.Product Management, Program Management (PMI); Application Management: Development, Build and Support. Managed several teams dedicated to ECM (Enterprise Content Management). Defined products roadmap (Knowledge Management, Collaboration.

Boston, MA, US

Managed Banking market projects (according PMI methodology), including, scope, time and budget control. Allocated resources for each project, negotiated and coordinate partnerships and outsourcing.Searched partners and suppliers and contract negotiation. Elaborated bids and developed pre-sales activities (Enterprise Content Management, Groupware.

Analyzed and developed Enterprise Content Management and Collaborative products for global markets.Expert in Microsoft technology (Visual Basic, Visual Studio, Outlook, Office, Exchange, SQL Server), Oracle and Informix.

Implemented Enterprise Content Management solutions (Workflow, Document Management, Optical Archive, etc.) for Banking and Health Care markets (using FileNet Products and its frameworks).Migrated databases and optical archives for the banking industry.Supported pre-sales consulting.Assured Software Quality and Test procedures.Managed on site trainers and.

Master Degree, Systems & Communications Engineering - Computer Science

Post-Degree, Marketing And International Business

Bsc, Electronics And Telecommunications Engineering - Computer Science

Filenet - Enterprise Content Management / Document Management

Ondemand Product, Cold Technology, Enterprise Report Management, Enterprise Document Management