Monica Brennan, Phr,Shrm-Cp Email & Phone Number

Aurora, Il, Us

Aurora, Il, Us

* Management of employee health and ancillary benefits* Management of workers compensation,unemployment, general liability and other related insurance issues* Management of company bonds * Management of multiple client and third party compliance management sites* Payroll collection and entry (past responsibility)

Rolling Meadows, Il

Implemented and maintained a workers compensation program.Developed unemployment protocol nationwide.Recorded all state, local and federal employment compliance forms for 25 offices in 10 states.Recruited for full time staff, assisted sales staff in recruiting as needed.All marketing for sales and branch staff Created and maintained the company web site

Customer Service Manager duties along withMaintained contact with all house accounts as well as staff accountsAssisted in the management of 2 branches (10 employees)Management of the on-site staff at client locations (2 employees)Member of the forecasting teamWorked on annual employee reviews and raises Initial contact for all new full time staff

Customer Service Representative duties in conjunction withManagement of other customer service staff (2 employees)Assist in training of sales staffPhone interviews with full time candidates

Build and deliver ongoing customer service with small volume accountsWeekly distribution of payroll to house accounts and branchesAttend each shift dispatch once a weekCover accounts for vacationing sales staffMaintain a pager, cell phone for 24 hour contact

Ba, Communication

Activities and Societies: Held executive seats on Resident Hall Boards Coordinated student activities Ran new student orientations 1993.

Education record