Assisted with the onboard of new team members ensuring a positive experience.Created and posted job requisitions for Sales and Marketing in Taleo. Developed a reporting system to ensure job requisitions are managed appropriately. Assisted with screening and maintaining relationships with potential candidatesOversaw recruiting event logistics ensuring the team is prepared and has all the tools needed. Processed New Hire paperwork in accordance with local, state, and federal laws and regulations.

Created a training manual, earning companywide rollout at all resort sales sites. Audited site premiums, documented all variances with explanations for site management, and verbally coached site management on audit procedures.Accountable for data integrity by ensuing daily/monthly/validation of site reports, and ensure system data is being used effectively in compliance with Wyndham’s Best Practices. Facilitated training workshops on system applications/processes and designed/developed onsite and virtual training. Reported compliance issues to the sales and marketing training director to help recommend risk mitigation initiatives.Strengthened traceability by tracking documentation and training materials for the BU administration directors.

Ensured banking’s center compliance with federal regulations, i.e., USA Patriot Act, Anti-Money Laundering and Bank Secrecy Act.Responsible for ensuring compliance requirements are met by all tellers. Analyzed daily, monthly, and yearly reports in preparation for quarterly branch audits. Proved excellent customer service to ensure clients had a pleasant banking experience.Created a team-working environment that drove sales. Coached others to ensure they are demonstrating the ‘Bank of America Way’. Responsible for accuracy of all employee’s work. Audited banking center key log, cash vault, & cashier checks / money orders inventory. Audited tellers out of balance sheets.