Providing leadership, direction, and administration of operations to ensure accomplishment of clinic and organizational objectives. Directs, supervises, and coordinates the overall operation of the clinic and staff.1. Direct, supervise, coordinate specific functions and activities of clinic, including systems, policies and procedures, human resources, support services, etc. required.2. Assist the clinic and the overall organization in the development and marketing of new services and referral sources.3. Oversee clinic recruitment, selection, onboarding, performance management and termination of employees.4. Promote the provision of cost-effective, high-quality health care services to clinic patients.5. Cooperate with medical and administrative staff to ensure compliance with federal, state, the company, and other standards and regulations.6. Review operational problems/policies and recommends solutions and changes with the teams within the clinic and the overall organization.7. Develops and oversees the implementation and administration of internal practices, policies, and procedures.08. Participates in the drafting, distribution, and assessment of patient satisfaction endeavors. 09. Represents clinic at public and professional meetings and conferences.10. Participates in clinic communication and public relations programs.11. Maintains professional affiliations and enhances professional development to keep pace with the trends in health care administration.12. Performs other related duties which may be inclusive, but not listed in position job description.13.Supervises the selection and ordering of medical and office supplies.14. Reviews and approves payroll.15. Hedis, Start, Quality metrics and PHMH director16. Manage day to day practice operations, including staffing, payroll, HR, building maintenance, team building, meetings, staff trainings, on call schedules, patient and staff concerns, reporting, operational issues.

 Established strategic planning and execution of all business objectives for two large successful patient centered practices servicing North Florida and surrounding areas. Spearheaded daily operations of successful practices with physicians and staff members Generated budgets, payroll, compliance issues, staff and physician schedules. Mentored and turned staff members into a team thinking environment  Unified effectively with physicians, leadership and all staff members.  Coached a streamlined processes involving the patient care experience  Developed and implemented a front desk policy and procedure manual  Implemented OSHA/FL Health Dept requirements in the office  Directed the cross-training of personnel to effectively utilize staff as well as to build skill levels Monitored Quality measures Coached, recruited, hired, terminated and disciplined staff Created annual budgets, monitored expenses and reported variances as needed.

This was a leadership role where I was managing the billing dept, accounting, finance, payroll and accounts payable functions of the organization. Made sure all departments were in HIPAA/OSHA compliance. Provided administrative and business support to ensure Keystone’s goals and objectives. Identified potential risk areas and implement controls to address and monitor those areas. Communicated collaboratively with and providing leadership to a wide variety of individuals including coworkers, clients, professionals and the general public. Executed client charting system and continually monitored organizational of client charts in accordance with industry best practices. United and managed all business relationships with third party professional service firms, including accounting, IT, banking, insurance/risk management and payroll processing.  Credentialing all providers with commercial insurance carriers as well as FL Medicaid and maintain provider CAQH accounts.

Supervised day-to-day operations, patient relationships while managing multiple locations and working closely with the physicians. Constructed staff and physicians schedules for multiple centers ensuring locations were properly staffed.  Executed OSHA, HIPAA, and Health Department Regulations, ensuring strict compliance. Achieved premier patient and parent relationships  Established professional growth and development opportunities for staff Prepared bi-weekly payroll.  Generated month end reporting and financial spreadsheets.  Streamlined front desk procedures along with reducing paper work.  Credentialed Physicians and built rapport with all insurance provider representatives.  Used QuickBooks, inputting invoices, making deposits, and AR/AP. Reconciled bank statements. Handled insurance billing, collections, referrals, authorizations, posting, and verification and followed up with insurance correspondences.

Promoted to Regional AdministratorDeveloped strategic marketing and business plans linking company mission, goals, strategies and tactics to business objectives. Researched and developed the business from the ground up.  Conducted market analysis and evaluated the Jacksonville, FL market.  Researched and developed OMI’s first location in Jacksonville and Orange Park.  Organized a new office and surveyed potential new locations.  Created and implemented patient and clinic appreciation events.  Facilitated monthly safety and training/educational meetings. OPEN MAGNETIC IMAGING NETWORK (OMI) Administrator, Wellington, FL 2000 – 2001 Controlled day-to-day operations including staff, technicians, and physicians. Increased client base by providing outstanding customer service.  Orchestrated long term business relationships with referring physicians and Administrators.  Built long lasting relationships within the business community.  Incorporated JCAHO/OSHA requirements and maintained compliance.  Trained staff on JCAHO/OSHA and patient safety