Monica Bwalya Email & Phone Number

United States

Suwanee, Georgia, United States

Suwanee, Georgia, United States

• Implemented lesson plans provided by the regular teacher, ensuring continuity of instruction and classroom management.• Provided support and guidance to students, answering questions and assisting with classwork to facilitate learning.• Adapted teaching methods and materials to fit the needs of diverse student groups, maintaining engagement and participation.• Supervised students during classroom activities, recess, and lunch breaks to ensure safety and adherence to school rules.• Managed classroom behavior by enforcing school policies and fostering a positive learning environment.• Maintained accurate attendance records and completed necessary administrative tasks as required by the school.• Monitored student progress and provided feedback to the regular teacher to inform future instruction.• Communicated effectively with students and staff to relay important information and address concerns.

Atlanta, Georgia, United States

• Provided exceptional customer service by greeting and assisting new residents in acclimating to university and dorm life. • Handled incoming calls and emails, addressing inquiries, concerns, and requests in a timely and professional manner.• Managed check-in and check-out procedures, issuing keys and ensuring smooth transitions for residents and their guests.• Maintained resident records, ensuring accuracy and confidentiality in compliance with FERPA regulations.• Liaised between residents and maintenance staff to address and resolve maintenance issues promptly and efficiently.• Managed lost and found items, facilitating the return of lost belongings to residents.• Oversaw the check-in and check-out process for games and equipment, maintaining accurate records.

Bachelor Of Arts - Ba, Journalism: Communication And Media Studies, 3.9

Activities and Societies: • VP & Social Media Manager, Faces of Feminism • Web Manager, PRSSA • Digital Brand Ambassador, Creative Writing.

High School Diploma, 3.7

Education record