Monica Bwalya Email & Phone Number

United States

Suwanee, Georgia, United States

Suwanee, Georgia, United States

• Implemented lesson plans provided by the regular teacher, ensuring continuity of instruction and classroom management.
• Provided support and guidance to students, answering questions and assisting with classwork to facilitate learning.
• Adapted teaching methods and materials to fit the needs of diverse student groups, maintaining engagement and participation.
• Supervised students during classroom activities, recess, and lunch breaks to ensure safety and adherence to school rules.
• Managed classroom behavior by enforcing school policies and fostering a positive learning environment.
• Maintained accurate attendance records and completed necessary administrative tasks as required by the school.

Atlanta, Georgia, United States

• Provided exceptional customer service by greeting and assisting new residents in acclimating to university and dorm life.
• Handled incoming calls and emails, addressing inquiries, concerns, and requests in a timely and professional manner.
• Managed check-in and check-out procedures, issuing keys and ensuring smooth transitions for residents and their guests.
• Maintained resident records, ensuring accuracy and confidentiality in compliance with FERPA regulations.
• Liaised between residents and maintenance staff to address and resolve maintenance issues promptly and efficiently.
• Managed lost and found items, facilitating the return of lost belongings to residents.

Bachelor Of Arts - Ba, Journalism: Communication And Media Studies, 3.9

Activities and Societies: • VP & Social Media Manager, Faces of Feminism • Web Manager, PRSSA • Digital Brand Ambassador, Creative Writing.

High School Diploma, 3.7

Education record