Monica Candy Email & Phone Number

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Burnaby, Bc

As part of the team for BCITs Site Centre for Applied Research, I have been able to contribute to the development of several projects including Lead Developer in the Industry Partnership Certificate in Entrepreneurship, contributor to the First Responder Career Development Program, creator of the on-boarding and operations manual for the youth summer camp for the Broadcast and Journalism department.

Vancouver, Bc

I was sought out by Donohoe Design Inc., a high-end residential landscape design and development firm, to develop the business systems and processes essential for business growth. Developing a strategic plan and then building out objectives, tactics and KPI's to provide structure for the business systems, I revamped the Administrative, HR, Sales and Project management structures.

North Vancouver, Bc

I was head-hunted to help with the implementation of a strategic growth and expansion strategy. I did this through the creation of systems and processes that allowed the owner’s vision to flow and by re-positioning and rejuvenating a stagnant people culture. Through strategic people training, personalized development programs recognizing and re-warding individual strengths, streamlining and organizing workflows and implementing trusted, standardized business process, I was able to increase… Show more I was head-hunted to help with the implementation of a strategic growth and expansion strategy. I did this through the creation of systems and processes that allowed the owner’s vision to flow and by re-positioning and rejuvenating a stagnant people culture. Through strategic people training, personalized development programs recognizing and re-warding individual strengths, streamlining and organizing workflows and implementing trusted, standardized business process, I was able to increase the membership base by 116%.I also developed, documented and successfully implemented a complete standardized training and competency based learning materials around human resource functions: developed training manuals, implemented performance management, performance reviews, sourcing/recruiting talent, on-boarding systems, and conflict resolution protocols to optimize employee engagement and job satisfaction Show less

Burnaby, Bc

I directed all aspects of a 35,000 sq ft, 2700 member club which included: the assessment, creation and implementation of a strategic operating plan to increase membership generation and retention, creation of an engaging work environment for employees that would feed revenue opportunities and streamlined all administrative functions.

Victoria, Bc

I led the development and implementation of a strategic operating plan through a collaborative process which included shareholders and community partners. I managed the entire start-up project including: overseeing extensive building renovations, service contracts, creation of marketing and promotional collateral and directed the daily operations. Full P&L.

Victoria, Bc

I oversaw the daily operations including service and kitchen staff of a high volume, fast paced and customer focused café. Full P&L

Victoria, Bc

I managed 4 food and beverage outlets: fine dining, casual dining, cocktail lounge and room service for high end resort with 256 rooms. I worked closely with senior management teams to implement their strategic operating plans. 7 direct reports, 60 indirect reports and was awarded Delta Hotels’ prestigious Management Award for excellent ranking in employee engagement and satisfaction in 2004.I was selected as one of 42 Canadian managers to be Delta certified to facilitate the… Show more I managed 4 food and beverage outlets: fine dining, casual dining, cocktail lounge and room service for high end resort with 256 rooms. I worked closely with senior management teams to implement their strategic operating plans. 7 direct reports, 60 indirect reports and was awarded Delta Hotels’ prestigious Management Award for excellent ranking in employee engagement and satisfaction in 2004.I was selected as one of 42 Canadian managers to be Delta certified to facilitate the Hospitality Selling Skills Train-the-Trainer program. I led the Hospitality Selling Skills training for all of 500 hotel employees across 8 departments. Show less

Executive Mba

Business Analysis Certificate

Human Resource Management Certificate

Project Management Certificate

Integral Associate Coach (Iccp-1)

Web Design, Certificate, Molecular Biology

Molecular Biology