Professional with a Postgraduate degree in Leadership and Strategic People Management from FIA - Fundação Instituto de Administração;Experience Business Services with a demonstrated history of working in the insurance industry; Working closely with the Credit, Surety and Commercial teams; Creation and Implentation of new business strategies; Understanding and automation of processes that seek continuous operational efficiency;Responsible for the leadership and development of the team through constant guidance, training and feedback, thus enabling a challenging environment where potential improvement is favored, ensuring motivation and resource retention;My strengths include strategic vision, strong analytical skills, teamwork, leadership, proactivity, problem solving, quick learning, commitment, responsibility, clear and objective communication.