Monica Christensen Email and Phone Number

❖ Owner and Luxury Travel Advisor for S3 Luxury Travel Dreaming, LLC; Independent Affiliate, McCabe World Travel, Forbes Travel Guide Endorsed Travel Agency; Member, Virtuoso

❖ #Top eXp Team - Top 25 Large Teams in US, Real Trends - Top Team Nationwide, Wall Street Journal - Best in Real Estate, Washingtonian Magazine

❖ Assisted Top Producer in reaching $17+ MY in sales volume YTD in 2019.❖ Cradle to close nurturing of real estate transactions which includes drafting contracts and other supporting addenda; MLS listing entry; property showings and follow up; leads coordinator with in-house Relay leads program; meticulous updating, maintenance, and backing up of client digital and paper files; primary liaison to clients, buyer/seller agents, financial institutions, title companies, stagers; contractors, graphics designer, webmaster, and various other vendors; transaction process management; print and digital marketing media coordinator; special features, brochures, flyers, postcard writing/editing; social media coordinator; event planner including brokers open, open houses, client events; client follow up, client appreciation gifts facilitator; database coordinator and reports generator; continuing real estate education on the latest real estate market, outlook, trends, tools, and technology.❖ Duties include proficiency in the following Real Estate Toolkit: Bright MLS, Zipforms, DocuSign, Google Suite, Office Suite; CRMs: Buffini Referral Maker, Jarja Media, Top Producer, Capsule, Salesforce; File Management: Dropbox; Social Media: Facebook, Instagram, LinkedIn, Twitter

❖ AtoZ Connect: Top Salesperson in Northern Virginia for five years in a row; performed full life cycle sales (cold calling, client development, and multi-year renewals and retention) in a niche advertising company that produce print and digital directories for schools, homeowner and membership associations.❖ The Washington Ballet: Sugar Plum Shoppe Boutique Manager; achieved a 12% increase over previous year sales.❖ Greenleaf Integrative: Provide technical staff recruiting and administrative support in content and resource database and library maintenance.❖ Harmony Crew: Provided administrative support and managed customer relationship and content databases.❖ MTA Associates: Facilitated timely, confidential, encrypted deliverables in multiple formats for major clients.

❖ Strong knowledge and understanding of information technology terminology, concepts, and market.❖ Recruiter of the Month twice in the first year of recruiting and thereafter.❖ Recognized with the President's Council Award (three or more net contracting starts in a month) several times.❖ Achieved 100-300% of monthly net revenue quota. Consistently won team and individual sales contests.❖ Successfully built a solid consultant base with a thriving referral network; expertise in security cleared candidates.

❖ Supported the president of a private, multi-million dollar information technology firm.❖ Assisted in high-level business development activities along with vice presidents of sales and recruiting.❖ Coordinated meetings and communicated with executives of major and prospective accounts, high-ranking politicians, and internal department heads.

❖ Assisted buyer in buy-plan allocation, business projections, and vendor profitability analysis.❖ Planned and executed promotions, special events, designer personal appearances, and trunk shows.❖ Liaison to salespeople, department managers, merchandise manager, distribution center (traffic, ticketing, hanging, claims, shipping), vendors, store auditors, and customers.

❖ Entrepreneur responsible for driving business, generating consistent monthly and annual increases for departments with multi-million dollar inventories, giving utmost attention to maintaining high customer service standards.❖ Assumed store manager duties monthly and had the position's full authority to act on a variety of issues.

❖ Customer Service All Star (1992). Member, Nordstrom Customer Service Board.