Monica Colgan Email & Phone Number

Seattle, WA, US

• Select Client Projects & Technical Assistance Work:
• WA State Department of Commerce | Grants, Mentorship, and Online Learning Program Consultant, 2024
• City of Seattle, Office of Economic Development | ABC Program Consultant, 2023-Present
• Be Possible | Operations & Project Manager, 2020-Present
• Cascadia Produce | HR Manager and Technical Assistance Team Lead | 2022-Present
• Seattle Good Business Network | HR Consultant, 2023-Present

• Project manager for numerous programs and initiatives within the company
• Provided contract support for grant applications and government contracts
• Provided contract reporting assistance and monitoring for compliance issues
• Onboarded new employees and provided hiring support
• Attended to government notices regarding employer accounts (WA Employment Security, Labor & Industries, IRS, etc.)
• Processed payroll, managed, and administered benefits (medical, dental, vision, 401K, group life)Served as Technical Assistance Project Team Lead for the WeFeedWA grant with 8 sub-contractors providing technical.

Tukwila, Washington, US

Provided the consulting and technical experience to launch a new commissary kitchen business from scratch. Work included Financial Planning, Pro Formas, writing complete business plans, implementation of CRM, implement organizational tools, implement scheduling software, brand development, membership planning, facility consulting, and more. My client.

Seattle, Washington, US

• Created a quick-service food concept creating magic out of the world’s healthiest superfoods.
• Develops operational plans and procedures for the company; creates training modules for all staff across all job functions on processes and procedures, resulting in a highly effective staff that is providing excellent.
• Analyzes financial data (via P&L including sales, COGS, and expenses), and Balance Sheets to determine goals and create action plans, re-allocates company resources.
• Evaluates software and develops use-case scenarios for improving day-to-day operations that affect employees and enhance the customer experience, including implementation and adoption:
• United disparate payroll systems, streamlined, and automated process for payroll management, resulting in expense-reduction, a decrease in the number of personnel hours dedicated to payroll management, and increased.
• Introduced several additional business lines to diversify revenue streams.

Redmond, US

Accountable for all matters related to Molly’s Market and related companies as an employer, from recruiting to managing the employer-employee relationship to offboarding.Company Operations Process Improvement Projects, Recruitment, employee onboarding, performance management, employee corrections, and offboarding. Evaluate and determine software programs.

Redmond, US

After the store's initial opening, moved into an HR Role where I was accountable for all matters related to Higher Leaf as an employer. Activities included:Recruiting (posting jobs on online, reviewing resumes, screening candidates, setting up in-person interviews, rejecting unqualified or undesirable candidates, attending job fairs).Onboarding new.

Redmond, US

First employee, initially contracted to create systems, company policies, and procedures for a new retail cannabis store. Conducted job design for initial staff, developed training program, and recruited store opening staff.After the shop opened, served as the Store Manager for the first few months to continue developing employees and further establishing.

Seattle, Washington, US

Hired on a temporary basis to assist with expanding the HR Department’s capabilities. I implemented a performance management system, and employee engagement system, a scheduling and attendance system, a task management system, HR systems, wrapped up and rolled out a Core Values project, and onboarded a full-tike HR Coordinator.

Seattle, Washington, US

Co-created a multi-location shared commercial commissary kitchen business (with 35% net profit) where food producers such as food trucks, wholesalers, manufacturers, restaurant owners, and farmer’s market booth vendors can create their food products in a licensed facility. Responsible for design and implementation of many systems for smooth operation.

Bellevue, WA, US

Contracted with the CEO to implement HR systems and company policies, developed new employee on-boarding processes; worked with a real estate agent on finding new locations for both student campus locations (one in Bellevue and one in California), and upon leasing, managed the re-location of both facilities, increasing total facility size from 4,000 to.

Seattle, WA, US

Recruited, trained, and supervised 100+ community volunteers to provide crisis intervention services to domestic violence victims; worked with the Program Manager to establish and implement program goals and objectives; developed prospective volunteer orientation curriculum, and collaborated with sworn and civilian police personnel to maintain program.

Seattle, WA, US

Supervised and provided support to program of 200+ volunteers providing phone-based crisis intervention services; identified and implemented strategies for increasing efficiency and effectiveness of the volunteer program; delivered presentations at community events to educate the public and recruit volunteers; maximized the department budget by improving.

Washington, DC, US

Analyzed the efficiency and effectiveness of publication of the FBI Law Enforcement Bulletin (LEB); interviewed LEB staff to document the publication process; conducted literature reviews; created process maps, process flowcharts, and relationship maps; and proposed solutions for process improvement.

M.S., Organization Development

M.A., Administration Of Justice

B.A., Law And Justice

A.A.S., General Studies

Education record