Monica Tai Email & Phone Number

United States

Acton, Massachusetts, US

San Francisco, California, US

• Workday Lead for Skills Based Organization Transformation project and Talent Optimization implementation.
• Manage enhancements, bugs, and other development items for Workday Extend and Talent & Performance modules.
• Lead User Acceptance Testing (UAT) to ensure Workday functionality meets user expectations.
• Analyze and improve Talent Management processes, enhancing efficiency and user satisfaction.
• Coordinate with Talent Management, IT, and cross-functional teams for effective stakeholder management.

Madrid, ES

• Serve as the primary point of contact and subject matter expert (SME) for the Talent Management and HRIS teams, providing comprehensive support and expertise across Workday HCM, Talent Management, Learning, Recruiting.
• Utilize in-depth knowledge of Workday functionalities to troubleshoot issues, optimize system configurations, and provide strategic guidance on module utilization, ensuring alignment with organizational goals and best.
• Created a comprehensive HR data auditing framework consisting of over 20 audits within Workday resulting in 40% improvement in data accuracy.
• Program owner and revamped regional onboarding program using Agile methodology by creating a process for continuous improvement, new orientation call, online community for newcomers using Viva Engage, manager.
• Spearheaded Top Employer certification by creating/gathering documents and collaborating with functional leads and senior leadership resulting in the first certification for the United States.
• Actively participating in a global effort to implement Skills Cloud and Career Hub in Workday to transition Amadeus to a skills-based organization from a Change Management and process perspective. Creation of training.

Plantation, Florida, US

• Manage multiple enterprise-wide annual cyclical engagement programs for over 2,000 team members in a virtual environment while managing $500k budget by creating innovative experiences that foster community and.
• Developed and launched an online store for team members to buy Chewy swag with their personal funds by spearheading collaboration efforts with an external vendor and internal teams. Store has seen over 100 orders in.
• Manage and facilitate a 3-month New Professional Onboarding program and facilitate corporate new hire orientation sessions for both people leaders and individual contributors.
• Serve as the main point of contact for Life@Chewy program by becoming a resource for team members and partnering with other departments to create WOW experiences.
• Manage and administer engagement survey and recognition platforms by pulling reports, setting up pulse surveys, configuring user access and other tasks as needed.

Plantation, Florida, US

• Actively participated in the implementation of the HCM module within the Workday platform, contributing to the successful integration of HR processes and systems, including data migration, configuration, testing, and.
• Streamlined HR processes and enhanced data accuracy by implementing standardized procedures for data entry, maintenance, and auditing, resulting in improved efficiency and compliance within the HR department.
• Created Standard Operating Procedures for data audit and maintenance process for both legacy and Workday systems.
• Proficient in Workday report writing, leveraging advanced functionalities to create custom reports and dashboards tailored to organizational needs, thereby providing actionable insights to stakeholders for informed.
• Acted as a liaison for Data Management team and HRBP teams by providing system updates, process changes, and best practice.

North Miami Beach, FL, US

North Miami Beach, FL, US

• Provide ADP Workforce Now expertise in order to optimize HCM platform to increase efficiency and support paperless initiative.
• Manage ADP Workforce Now database to ensure accurate HR/Payroll data for reporting and compliance for 350+ active employees across three legal entities.
• Help facilitate strategic business decisions by diligently compiling HR/payroll data to create accurate reports for leadership.
• Serve as payroll accountant for GL accounts, accruals, and data analysis; and payroll backup.
• Plan, coordinate, and implement HR projects such as, but not limited to, performance reviews and compensation events.
• Oversee administration, processing, and invoicing of benefits.

Madrid, ES

• Responsible for accurate processing and administration of payroll for 2,000+ employees for two legal U.S. entities as well as Canada and Australia.
• Maintain and administer ADP Workforce Now Time & Attendance, Time Off tools.
• Create reports for various departments including Accounting and Treasury.
• Migration of data between SAP, IBM Lotus Notes, and ADP WFN.

Roseland, New Jersey, US

• Implement ADP Workforce Now for client businesses using remote communications.
• Asses client’s business needs to formulate optimal solutions for application configuration.
• Provide technical support as well as training for clients through research and solving complex questions and problems on the functionality of products.
• Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness.
• Consistently achieving above average Net Promoter Scores measuring client satisfaction.

Orlando, FL, US

• During my short time with the company I have co-authored and lead the first New Hire Orientation for all 7 offices via in person and video conferencing in English and Spanish
• Designed and created recruiting and marketing materials including presentations, flyers, brochures and company newsletter
• Traveled to technical colleges throughout Florida to represent the company at career fairs and talk to classes about career opportunities with Advanced Refrigeration
• Full cycle recruitment for non-exempt and exempt positions including DOT new hire processes, construction, technical and administrative roles within the company for all 7 offices
• Create and facilitate employee engagement including community service efforts and company gatherings

US

• Process Sales and Leases for condominium association consisting of over 550 individualunits ensuring that all conducted in ordinance with Condominium Documents.
• Oversee all Architectural Modifications for individual units ensuring all modifications arecompleted with necessary permits, contractors with license and insurance, and withinAssociation parameters.
• Process maintenance payments, prepare notices, financial statements, front desk support, vendor/proposal spreadsheets, and support board of directors.
• Project management for construction, decorating and administrative projects with strict attention to deadlines and details

Master Of Science - Ms, Human Resources Management

Interpersonal Organizational Communication, Communication

Communication, Communication, General