Monica Cheng Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

Labor and Employment Practice

Shanghai, China

• Data Analytics
• Leveraged SQL and Excel to analyze project workflows and checkpoint duration for 1500+ projects
• Created metrics for workflow efficiency and automated Tableau dashboards to track project status
• Presented analytical insights and actionable recommendations to stakeholders for product iterationProject Management
• Prioritized 5% feedback from a pool of 2000+ across 7 channels including customer relations, influencers, etc.
• Established the first on-call system utilizing low-code tools to facilitate company-wide communication

San Francisco, California, United States

• Market Entry Analysis
• Performed demographic analytics in Excel to identify the primary city for technical platform’s offline launch
• Leveraged analytical results to propose potential Kickstarter funding strategies and future marketing focus User Acquisition
• Refined communication protocols and streamlined processes to increase overall outreach efficiency by 60%
• Led 5 members to perform targeted outreach to 1500+ potential vendors and users on Instagram
• Conducted one-on-one key user interviews and developed 30+ UX suggestions for current version

Shanghai, China

• Program Management
• Empowered 1600 female STEM students by assisting them to integrate business acumen with technical skills
• Facilitated cross-functional conversations between mentors and participants and training plan executionProgram Innovation
• Identified challenges and led a 3-hour panel discussion for participants by building network and increasing exposure to workplace scenarios, achieving 96% satisfaction rate

Chengdu, Sichuan, China

• Industry and Strategy Research
• Assisted the establishment of $150 million music zone bid by projecting costs and revenues using Excel
• Co-generated 50-page $50 billion hydrogen industry report by creating charts and categorizing stakeholders

Bachelor Of Arts - Ba, B.A. In Economics, Math, Minor In Data Science

Activities and Societies: QCL mentor, Athenaeum worker, Claremont Chinese Theatre Group, APAM, D&I committee, Mock TrialRelated.

High School Diploma

Activities and Societies: Theater, International Orientation Leader, Model United Nations, Mock Trial