Communication

Diabetes Madrid Association is a charity and non-profit organization, whose purpose is to educate, help and advice the person with diabetes and its family.Declared as national public utility in 2008.At present, the Association offers its services to more than 2,500 members.· Head of Press Office· Fund accounting· Relationship with Health Institutions and hospitals of Madrid.· Relationship with the main pharmaceutical companies and institutions related to diabetes.· Creation, organization and implementation of campaigns for the prevention, detection and control of type 2 diabetes: "La diabetetes en tu barrio" and "La diabetes tipo 2 bajo control" with collaboration of Madrid City Hall and the Pharmacy Sociaty of Madrid. · Responsible, since its conception, for events such as the "Carrera y Caminata Popular por la Diabetes" (in 2018 the 7th edition) (Popular Race and Walk for Diabetes and ExpoDiabetes), ExpoDiabetes (biggest Diabetes fair in Spain, in 2018 its 7th Edition ) organized with Fundación para la Diabetes and the Campaign "Mi hijo, la diabetes y yo" (psicological seminars for parents of children with diabetes, in 2018 its 3rd edition).· 2010-1014 Community Manager: diabetesmadrid.org, @diabetesmadrid, Facebook / diabetesmadrid

Puesta en funcionamiento de la empresa.Gestión del plan de marketing online

• Marketing Campaign Manager for all of the Agency's clients• Account Manager: FICEX (Feria Iberoamericana de Comercio Exterior), be2.es (relationship webpage), Medio Maratón Villa de Madrid (most popular marathon in Spain) and ArgentaComunicación.

• Responsible for the launch of WebToGo in Spain • Market Research and Marketing Plan (Communication Plan)• Software Sales targeting Network Operators in Spain and Portugal (Movistar, Vodafone, Amena and Optimus Telecomunicacoes) • Spanish webpage management and content copywriting (translation and customer service) www.webtogo.de/es

• Responsible for the planning, creation, development and management of Enron Call Center (call center set up, customer advisors recruitment, training,...)• Responsible for customer communications, correspondance and call centre enqueries• Responsible for identify and document internal processes

• Create and manage the MercadoLibre Relationship Club world-wide along with my colleage in Argentina (monthly newsletter, weekly e-mail, chats, interviews...) and the marketing on-line campaigns.• Responsible for corporate communication on the web and events.• Responsible for the Telemarketing Campaigns and coordination of four operators.• Responsible for the definition of the internal processes

• Management of the relationship programme “Global Information Exchange” (GIE) in Europe (Belgium, France, Italy and Spain). The GIE was a key relationships programme for BT Worldwide and its alliance partners to build relationship with technical decision-makers around the world. The programme consisted of a quarterly magazine, seminars, and a dedicated web page in 7 languages.• Responsible for managing external agencies contracted to work on the GIE programme (direct marketing, database, editorial, multi-media and PR).• Responsible for the external/internal promotion of the GIE programme in Europe.

Support to the Global Programme Manager