-Coach, develop, and mentor team of 45+ staff members-Manage library operations including budget, facilities, collections, programs, services, and partnerships-Promote the library and our offerings within the community-Partner with Board of Trustees to set strategic direction and create policies-Establish processes and procedures and ensure compliance with all legal guidelines-Collaborate with staff and community partners to develop new programs, collections, and services-Create and deliver presentations on library topics at meetings, workshops, and conferences

-Coach, develop, and mentor team of 26 staff members-Manage library operations including budget, facilities, collections, programs, services, and partnerships-Promote the library and our offerings within the community-Partner with Board of Trustees to set strategic direction and create policies-Establish processes and procedures and ensure compliance with all legal guidelines-Collaborate with staff and community partners to develop new programs, collections, and services-Create and deliver presentations on library topics at meetings, workshops, and conferencesKey Accomplishments:-Worked with City of Sycamore to secure grant to restore 115 year-old windows-Increased staff development hours/opportunities by 100% in one year-Increased programming by 120% in one year-Increased circulation by 51% in one year-Created strategic partnership with Sycamore Park District to provide new services to patrons

-Oversee Digital Services Department including computer center, tech programs/classes, and staff-Design and teach tech programs/classes-Plan and coordinate public tech programs/classes with staff at three library branches-Serve on strategic planning committees to align library services to customer needs-Provide and/or facilitate staff training on software, applications, and devices-Provide assistance to library patrons on computers/equipment, software, apps, and mobile devices-Conduct presentations on digital literacy and training for internal/external customersKey Accomplishments:-Successfully negotiated acquisition of Gail's Toolkit by DigitalLearn.org-Named 2017 Library Mover & Shaker (Digital Developer category)-Appointed Chair of PLA's Digital Literacy Committee

-Designed technology education programs/classes-Managed trainers and schedule classes/programs-Solicited community input and feedback on library tech programs/classes-Co-chaired library Technology Committee and made decisions regarding technology purchases-Partnered with sister departments and community groups to determine technology training needs-Provided and/or facilitated staff training on software, applications, and devices-Facilitated and managed EDGE initiative efforts for GBPLKey Accomplishments:-Created stable of templates & repeatable design process that allows librarians to develop classes-Added over 50 new offerings to the library catalog in less than 2 years-Secured 3 grants to help fund technology classes

- Mentor/train new campus librarians- Provide support and resources for existing campus librarians- Administer/manage Westwood's online library website- Advise Director of Curriculum and Chief Academic Officer on all library matters- Manage subscription database contracts and act as single point of contact for all vendors- Schedule/manage multi-campus librarian projectsKey Accomplishments:-Streamlined electronic resources & negotiated vendor contracts to save $180K in one fiscal year-Designed and launched virtual library in Blackboard to support online students and faculty-Created specialty teams to promote long-distance collaboration and share subject expertise-Created documentation and trained librarians for ACICS accreditation audits

- Provide literacy instruction, reference services and reader’s advisory to faculty and students- Manage all collection development, weeding and budget activity for campus- Design and deliver special programs and events- Create resource guides that promote library resources- Act as subject specialist for curriculum team on General Education resources (natural/social sciences, math, humanities, communication, writing)- Run campus tutoring programKey Accomplishments:-Created subject resource pathfinders on library resources to support program curricula-Updated collection so all materials were a maximum of 5 years old-Weeded collection and held book sale with proceeds benefiting the DuPage Literacy Council-Set up community partnership with Woodridge Public Library to collaborate on programs & events

-Worked with designers to create training curriculum, catalog & courses-Planned and managed multi-department documentation/customer training projects-Built and led cross functional business teams to solicit internal/external customer feedback -Managed team of designers/developers and training document library-Selected, processed and managed print/electronic resources and serial subscriptions; -Maintained library website, patron records and provided in-house training on OPACKey Accomplishments:-Led the creation of standardized training curricula & materials for delivery across multiple channels -Created style guide & standardized material templates that promoted a cohesive company brand-Worked with Development team to create training schedule for new product launches-Created templates for customer documents and migrated existing documents into templates-Worked with Knowledge Manager to create and implement a corporate-wide taxonomy