As a Sr. Account Coordinator II at Aya Healthcare, I manage multiple accounts and contracts for travel nurses across the country. I ensure that the nurses are compliant with the hospital requirements, place the most qualified candidates at each of my clients facilities to fit their needs, and provide them with ongoing support and feedback. I am dedicated and passionate about delivering top-tier client support and ensuring seamless healthcare staffing solutions. Experienced in managing client relationships, optimizing staffing processes, and exceeding expectations. Committed to making a positive impact on healthcare facilities and professionals.I have over seven years of experience in the medical and cosmetic industry, working with prestigious and renowned facial plastic and reconstructive surgeons. I started as a Patient/Surgical Coordinator at the CENTER for Advanced Facial Plastic Surgery, where I scheduled surgeries, consultations, and follow-ups, communicated with patients and insurance companies, and assisted with pre- and post-operative care. I then moved to Cedars-Sinai as a Sr. Patient Services Representative, where I handled a high volume of calls, emails, and inquiries from patients, physicians, and staff, and ensured a smooth and efficient workflow. I have a Bachelor's degree in Criminal Justice/Law Enforcement Administration from San Diego State University-California State University, where I also played softball and received the Student Athlete Award twice for academic excellence. I am passionate about helping people, learning new skills, and working in a fast-paced and dynamic environment. I am always looking for opportunities to grow and challenge myself, and to contribute to the success of my team and organization.