Mónica Farrera Email & Phone Number

Guadalajara, Jalisco, México

Led and inspired a multidisciplinary team in the Pacific-Bajio Region, designing and implementing commercial strategies that drove market growth and team performance, achieving notable increases in market share and gender representation.- Managed a team of up to 150 members in the Pacific-Bajio Region (GDL, LEON, AGS, QRO, and SLP) to achieve strategic objectives.- Developed and implemented short- and long-term commercial strategies that increased market share and ensured the sales team… Show more Led and inspired a multidisciplinary team in the Pacific-Bajio Region, designing and implementing commercial strategies that drove market growth and team performance, achieving notable increases in market share and gender representation.- Managed a team of up to 150 members in the Pacific-Bajio Region (GDL, LEON, AGS, QRO, and SLP) to achieve strategic objectives.- Developed and implemented short- and long-term commercial strategies that increased market share and ensured the sales team had the tools necessary to meet their goals.- Promoted positive leadership and encouraged employee balance and well-being, resulting in improved personal and professional performance.- Achieved a 5% increase in the region's market share, increased the region's access rate by 10%, and increased female representation in commercial positions by 10 percentage points. Show less

Ciudad De México, México

Led and managed a national team of up to 725 members in various regions (NORTHWEST, NORTH, PACIFIC, BAJIO, CENTER), developing sales strategies for the SME market and significantly improving sales productivity and human resources efficiency, achieving a 20% increase in sales productivity, and optimizing structural occupancy by 11%.

Querétaro Area, Mexico

Queretaro and San Luis Potosi, Market Share: Provided commercial and technical advice to optimize the use of voice networks, internet, IT, and security services, resulting in a 10% increase in sales productivity and an 8% optimization of the sales structure.

Querétaro Y Alrededores, México

Wellness Coaching: Helped individuals improve their lifestyle by minimizing bad habits and optimizing coachees quality of life through personalized strategies and continuous support.

Querétaro Area, Mexico

Led a team of up to 17 sales supervisors, developing effective commercial strategies and managing sales operations to maximize performance and achieve business objectives.- Redefined and implemented the direct sales force structure for a team of up to 350 members in Querétaro, CDMX, and Toluca.- Directed the sale of residential and SME services: fixed-line, internet, television, and mobile telephony.- Coordinated market strategies and sales process control, ensuring area budget… Show more Led a team of up to 17 sales supervisors, developing effective commercial strategies and managing sales operations to maximize performance and achieve business objectives.- Redefined and implemented the direct sales force structure for a team of up to 350 members in Querétaro, CDMX, and Toluca.- Directed the sale of residential and SME services: fixed-line, internet, television, and mobile telephony.- Coordinated market strategies and sales process control, ensuring area budget compliance. - Increased sales productivity by 20% and reduced order transit time by 15%.- Minimized customer base turnover to 15% and added new customers.- Consolidated the sales team and reduced turnover from 15% to 6% monthly through a solid training program co-created, that supported executive results achievement, generating a sales increase during the first week.- Optimized infrastructure occupancy by 8%, improving return on investment. - Evaluated in external ISO 9000 certification audits with ZERO findings for seven years. Show less

Mexico City Area, Mexico

National Clients SolutionsNational Telemarketing Service

Master'S Degree, Positive Leadership

Bachelor'S In Sales Direction, Management

Activities and Societies: Weekly discussions boards Strategic sales management, quality management, leadership, marketing.