Mónica Farrera work email
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Employee Experience | Positive Organizational Culture | Internal Communication | Well-being & Health Programs | Professional Development | Positive Relationships | Human Development | Positive Strategy and Leadership | Talent Management | Learning and Development | Change Management | Executive Coaching | Corporate Social ResponsibilityIntuitive, energetic, and highly productive executive with over 30 years of achievements in the commercial area and positive transformation. A recognized leader in workplace well-being and in creating people-centered organizational cultures. Expert in implementing transformational improvements that realign organizational well-being strategies, conducting strategic gap analyses to design and implement solutions that enhances employee engagement and optimize performance. Proven ability to foster collaboration that enhances communication, performance, integrity, compliance, and employee satisfaction. Skilled in building strong relationships, adhering to well-being practices, and delivering stakeholder solutions that drive business growth and sustained profitability. Areas of Expertise:Positive Organizational Transformation | Performance Results | Team Player and Collaboration | Implementation and Management | Continuous Improvement Projects | Employee Attraction, Retention, and Engagement | Leadership Relations | Well-Being Workplace | Positive Transformation | Analytics & Research | Agile Methodology Design Thinking Operating Model | ISO 9000 (QMS) | SAP SuccessFactors | Psychological Well-being Appreciative Inquiry | Mindfulness-Based Strengths Practice (MBSP) | Life & Executive Coaching | Well-being Metrics and Trends
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Regional Director Of Business Sales For Sme, Corporate, And GlobalAt&T, México Jan 2017 - Jul 2022Guadalajara, Jalisco, MéxicoLed and inspired a multidisciplinary team in the Pacific-Bajio Region, designing and implementing commercial strategies that drove market growth and team performance, achieving notable increases in market share and gender representation.- Managed a team of up to 150 members in the Pacific-Bajio Region (GDL, LEON, AGS, QRO, and SLP) to achieve strategic objectives.- Developed and implemented short- and long-term commercial strategies that increased market share and ensured the sales team… Show more Led and inspired a multidisciplinary team in the Pacific-Bajio Region, designing and implementing commercial strategies that drove market growth and team performance, achieving notable increases in market share and gender representation.- Managed a team of up to 150 members in the Pacific-Bajio Region (GDL, LEON, AGS, QRO, and SLP) to achieve strategic objectives.- Developed and implemented short- and long-term commercial strategies that increased market share and ensured the sales team had the tools necessary to meet their goals.- Promoted positive leadership and encouraged employee balance and well-being, resulting in improved personal and professional performance.- Achieved a 5% increase in the region's market share, increased the region's access rate by 10%, and increased female representation in commercial positions by 10 percentage points. Show less -
Director Of Strategic Business Sales For SmesAt&T México Aug 2015 - Dec 2016Ciudad De México, MéxicoLed and managed a national team of up to 725 members in various regions (NORTHWEST, NORTH, PACIFIC, BAJIO, CENTER), developing sales strategies for the SME market and significantly improving sales productivity and human resources efficiency, achieving a 20% increase in sales productivity, and optimizing structural occupancy by 11%.
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Business | Corporate Sales ManagerBestel Feb 2013 - Apr 2014Querétaro Area, MexicoQueretaro and San Luis Potosi, Market Share: Provided commercial and technical advice to optimize the use of voice networks, internet, IT, and security services, resulting in a 10% increase in sales productivity and an 8% optimization of the sales structure. -
Health CoachInstitute For Integrative Nutrition Sep 2010 - Feb 2013Querétaro Y Alrededores, MéxicoWellness Coaching: Helped individuals improve their lifestyle by minimizing bad habits and optimizing coachees quality of life through personalized strategies and continuous support. -
Regional Commercial Manager B2CMaxcom Telecomunicaciones Sa De Cv Jan 1999 - Jun 2009Querétaro Area, MexicoLed a team of up to 17 sales supervisors, developing effective commercial strategies and managing sales operations to maximize performance and achieve business objectives.- Redefined and implemented the direct sales force structure for a team of up to 350 members in Querétaro, CDMX, and Toluca.- Directed the sale of residential and SME services: fixed-line, internet, television, and mobile telephony.- Coordinated market strategies and sales process control, ensuring area budget… Show more Led a team of up to 17 sales supervisors, developing effective commercial strategies and managing sales operations to maximize performance and achieve business objectives.- Redefined and implemented the direct sales force structure for a team of up to 350 members in Querétaro, CDMX, and Toluca.- Directed the sale of residential and SME services: fixed-line, internet, television, and mobile telephony.- Coordinated market strategies and sales process control, ensuring area budget compliance. - Increased sales productivity by 20% and reduced order transit time by 15%.- Minimized customer base turnover to 15% and added new customers.- Consolidated the sales team and reduced turnover from 15% to 6% monthly through a solid training program co-created, that supported executive results achievement, generating a sales increase during the first week.- Optimized infrastructure occupancy by 8%, improving return on investment. - Evaluated in external ISO 9000 certification audits with ZERO findings for seven years. Show less -
Customer Service ExecutiveAvantel S.A.S. Jan 1997 - May 1998Mexico City Area, MexicoNational Clients SolutionsNational Telemarketing Service
Mónica Farrera Skills
Mónica Farrera Education Details
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Positive Leadership -
Management
Frequently Asked Questions about Mónica Farrera
What is Mónica Farrera's role at the current company?
Mónica Farrera's current role is CWO | Well-being Director | Employee Experience | Workplace Well-being Culture | Human Sustainability | Executive Coaching.
What is Mónica Farrera's email address?
Mónica Farrera's email address is mo****@****era.com
What schools did Mónica Farrera attend?
Mónica Farrera attended Universidad Tecmilenio, Universidad Del Valle De México.
What are some of Mónica Farrera's interests?
Mónica Farrera has interest in Healthy Food, Health Coaching And Consulting, Cooking, Yoga, Traveling, Recycling, Environment, Education, Reading, Science And Technology.
What skills is Mónica Farrera known for?
Mónica Farrera has skills like Team Management, Team Leadership, Liderazgo De Equipos, Result Oriented, Employee Relations, Customer Service, Public Relations, Sales Management, Leadership, Strategic Planning, Estrategia Empresarial, Proactive Self Starter.
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Monica Farrera
Mazatlán, Sin -
MONICA FARRERA
Mexico -
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