Strong communication skills for large call volume with public, Excellent comprehension of Social Security rules, policies and procedures, Ability to deal with sensitive medical issues and understanding of data privacy laws

2009Audit and fill part bins on material carts to ensure sufficient quantities to avoid costly assembly line shut down.High attention to detail with set deadlines for completion.Operated with team effort to meet timelines for completion.

Supervisor, -Developed and implemented policies and procedures for a staff of 15 officers. Created and maintained a bi-weekly rotating sechudle to provide effective staffing levels, ordered supplies and tracked inventory. planned and conducted employee training. Implemented new programs and computer system to manage field, kennel and office activities.Officer- customer service, answering phones and taking calls for service, handling customer complaints, ability to deal with angry and upset citizens. operate cash register, balance and reconcile accounts. efficient and accurate data entry. responded to calls in the field, approach and apprehend aggressive animals, injured animals and wildlife.

Open and close the store,reconcile cash register at close, assign work assignments and shifts to employees, train new employees. Prepare and place orders of stock, keep track of inventory,maintance of sanitary living conditions, prepare and feed the proper diets to animals.

prepare and feeding of animals, maintance of sanitary conditions give medication when required, observations of animal behavior, maintain detailed records, answering questions about animals in store, assist customers.

operate forklift, pallet jacks and overhead cranes. Move finished product from machine to dock area. Run bailing machine, clear finished product from press room and move to bindery, estimate shortages on machine. Load bundles of paper onto hoppers to feed to stitcher machines.