Monica Freking, Phr, Shrm-Cp Email & Phone Number

Minneapolis, Minnesota, United States

• Partnered with VP of HR to guide corporate HR operations and ensure continuous improvement for a multi-state business during a period of 300% growth.
• Advised, trained and coached field HR professionals, and partnered with supervisors and leaders regarding workforce planning, questions and escalated employee issues in support of 1150 employees across 7 business units.
• Recruited, interviewed and hired entry-level through senior management positions in all departments including Clinical, HR, IT, FInance and Accounting, Communications, Development, Training, Quality.
• Managed and implemented a broad range of HR services including onboarding, workforce planning, compensation and salary administration, staff training and development, employee relations, performance management.
• Managed and co-facilitated 3 complex HRIS conversion initiatives, seamlessly migrating 7500 reccords, and all of them completed on time and within budget.
• Conducted orientation and training of new field and corporate HR personnel to expedite successful onboarding.

• Adapted Living Programs DBA as Cooperating Community Programs
• Promoted. Supervised and led a team of up to 4 HR professionals.
• Recruited, interviewed, hired and on-boarded a high volume of exempt and non-exempt staff during rapid company growth.
• Advised and provided counsel to supervisors to faciliate the resolution of employee relations and performance management issues and limit corporate claims exposure and risk.
• Ensured compliance with licensing and state and federal regulations to maintain a productive and legally compliant work environment.
• Administered employee benefit plans for multiple locations, directed open enrollment activities, resolved any enrollment issues, and transitioned the company’s retirement plan from a pension to a 401(k) plan.