Monica Freking, Phr, Shrm-Cp Email & Phone Number

Minneapolis, Minnesota, United States

• Partnered with VP of HR to guide corporate HR operations and ensure continuous improvement for a multi-state business during a period of 300% growth. • Advised, trained and coached field HR professionals, and partnered with supervisors and leaders regarding workforce planning, questions and escalated employee issues in support of 1150 employees across 7 business units.• Recruited, interviewed and hired entry-level through senior management positions in all departments including Clinical, HR, IT, FInance and Accounting, Communications, Development, Training, Quality Assurance/Improvement, Administration and Research.• Managed and implemented a broad range of HR services including onboarding, workforce planning, compensation and salary administration, staff training and development, employee relations, performance management, HRIS/HRMS management, policy and procedure development, Employee Handbook development, compliance, risk management, records management and affirmative action plan development and compliance.• Managed and co-facilitated 3 complex HRIS conversion initiatives, seamlessly migrating 7500 reccords, and all of them completed on time and within budget.• Conducted orientation and training of new field and corporate HR personnel to expedite successful onboarding.• Managed and developed annual federal Affirmative Action Plans for multiple locations. Designed a training manual and conducted training for field HR regarding OFCCP regulations and record-keeping compliance. Oversaw annual AA/EEO compliance and filed EEO-1 and Vets Reports.• Participated in the selection and creation of an applicant tracking system and the migration from the legacy tool to the new system.

Adapted Living Programs DBA as Cooperating Community Programs• Promoted. Supervised and led a team of up to 4 HR professionals.• Recruited, interviewed, hired and on-boarded a high volume of exempt and non-exempt staff during rapid company growth.• Advised and provided counsel to supervisors to faciliate the resolution of employee relations and performance management issues and limit corporate claims exposure and risk.• Ensured compliance with licensing and state and federal regulations to maintain a productive and legally compliant work environment. • Administered employee benefit plans for multiple locations, directed open enrollment activities, resolved any enrollment issues, and transitioned the company’s retirement plan from a pension to a 401(k) plan.• Effectively executed FMLA/Leaves of Absence, Worker’s Compensation, and return-to-work programs.