To lead the annual financial planning process for our Programmes department and in-year revision of plans in line with Finance Compliance Control Framework FCCF.To monitor and report on financial performance for Programmes.To support the Director of Programmes in the financial decision making process.To advise Directors and Project Managers in the different Strategic Business Units (SBU’s) to ensure the budgets for different projects are managed in line with British Council procedures and public finances. To ensure the projects budget is executed and that financial information is reported adequately and timely.To ensure that all parts of the operation for which I am responsible conform to the British Council Control and Compliance standards.To train the Directors, Managers and Coordinators as required in order to improve their overall financial performance.To approve and consolidate cash flow reports after sign off by SBU leads.

Managed the annual financial planning process for the ELT (English) department and in-year revision of plans in line with Finance Compliance Control Framework FCCF.Monitored and reported on financial performance for the ELT department. Ensured all income & expenditure transactions of the ELT operation are recorded in line with corporate standards and essential finance. Responsible for the overall monitoring of payments in liaison with project managers to ensure budgets are managed in line with British Council procedures as set out in Essential Finance Managed the cash flow process for ELT to meet with corporate deadlines.Responsible for the financial reports for contracts held with partners in the ELT Department.Managed our contracts process, including supporting projects coordinators and Admin Assistants in the financial conditions of negotiations with subcontractors and vendors.To line manage a designated Admin Support team in accordance with essential HR guidelines.

Ensured the efficient and appropiate control in Finance and Contracts for the ELT Department’s Projects, complying with corporate guidelines and local legislation.Monitored the entire ELT budget in order to ensure the correct execution of budget and funds. Ensured that all income & expenditure transactions for ELT are recorded efficiently under each cost centre. Responsible for the financial reports for contracts held with partners.Managed the cash flow process for ELT to meet with corporate deadlines.Controlled end of month and end of year procedures (accruals, reports, etc).Advised Project Managers to ensure budgets are managed in line with British Council procedures as set out in Essential Finance.

Managed the annual marketing budget and presented the results of its execution to the Manager and Directors.Managed cash flow processes for the Marketing Department.Supported the Marketing Manager in developing a strategy for launching a new brand in Colombia.Coordinated the procurement processes for the Marketing Department.Managed the relationship with suppliers (advertising agency, free press, market research, printers and logistics enterprises)Coordinated functions of junior staff (interns) and evaluated their performance.

CRM Projects CoordinatorSupported the CRM (Customer Relationship Management) Project Manager in presenting and putting together the business proposal for the project.Coordinated all the administrative and finance processes related to the CRM Project.Managed cash flow processes for the project.Coordinated payments for supliers.Coordinated the work plan and quality plan for the project.Monitored change control, risks and potential problems facing the project.Managed the relationship with suppliers (consultants and suppliers).Account OfficerCoordinated activities for research and diagnosing customer satisfaction.Managed the contract with the provider of market research services.Analyzed and presented researches’ results to the senior management team and other areas.Designed and monitored the action plans in order to improve customer satisfaction