Strategic HR Leadership:Develop and execute HR strategies that support the company’s goals and business objectives.Advise the executive team on HR-related issues and provide insights on workforce planning, organizational structure, and company culture.Lead the development of a positive, inclusive, and high-performance company culture.Talent Acquisition and Management:Oversee the full recruitment process, including job postings, candidate sourcing, interviewing, and hiring.Develop and implement onboarding processes that ensure new hires are integrated smoothly into the company.Create and manage programs for employee retention, career development, and succession planning.Employee Relations and Engagement:Foster a positive work environment through effective communication, conflict resolution, and employee engagement initiatives.Implement employee feedback mechanisms and conduct regular employee satisfaction surveys.Ensure compliance with employment laws and regulations while maintaining best practices in HR management.Performance Management:Design and implement performance management systems that align with company objectives.Guide managers on setting clear, measurable goals for their teams and provide coaching to improve team performance.Develop and implement training programs to enhance employee skills and leadership development.Compensation and Benefits:Design competitive compensation structures and benefit programs that attract and retain top talent.Oversee payroll administration and ensure compliance with relevant regulations.Conduct regular salary reviews and market analysis to maintain a competitive edge.HR Policies and Compliance:Develop, implement, and update HR policies and procedures as needed.Ensure compliance with local, state, and federal employment laws and regulations.Handle employee disciplinary issues and terminations in accordance with legal and ethical standards.

Key Responsibilities:o Design and implement HR policies and procedures tailored to the Egyptian market, ensuring compliance with local labor laws and alignment with the group's HR strategies.o Develop and execute an HR strategy that supports the company’s growth and aligns with the group’s vision and values.o Ensure that all HR policies are consistent with both local and group standards, fostering a culture that aligns with the company’s mission.o Develop a talent acquisition strategy that attracts top talent in the insurance industry, leveraging various recruitment channels.o Utilize digital platforms to source candidates.o Act as the primary point of contact between the Egyptian office and the head office in Morocco, ensuring alignment of HR practices and strategies.o Regularly communicate with the Group HR team to ensure consistency and compliance with the group’s HR policies and procedures.o Implement group-wide HR initiatives and adapt them to the local context.o Establish a performance management system that aligns employee objectives with company goalso Handle employee relations issues, ensuring a fair and consistent approach to problem resolution.o Develop and maintain a positive work environment.o Design a competitive compensation and benefits package that aligns with the company’s objectives and market standards.o Ensure that the compensation strategy supports talent attraction and retention.o Regularly review and update compensation and benefits policies to remain competitive.o Ensure HR practices comply with Egyptian labor laws and regulations, as well as the company’s internal policies.o Manage HR-related risks and ensure that all HR activities adhere to legal and ethical standards.o Promote a strong organizational culture that aligns with the company’s values and business goals.o Foster an inclusive workplace that values diversity and promotes equal opportunity.

Key Responsibilities:oCollaborate with business unit leaders to understand their goals and challenges and develop HR strategies that support business objectives.oAct as a trusted advisor to management on all HR-related matters, providing strategic input on workforce planning, organizational development, and talent management.oSupport the implementation of the company’s HR strategies, ensuring alignment with local and global business needs.oPartner with managers to identify talent needs and implement effective talent acquisition strategies.oSupport the development and implementation of succession planning.oAdvise managers and employees on HR policies, procedures, and employment laws, ensuring compliance.oManage and resolve complex employee relations issues, conducting thorough and objective investigations when necessary.oSupport the performance management process, ensuring clear communication of expectations, regular feedback.oAssist in the design and implementation of organizational development initiatives, including restructuring, culture change, and team-building activities.oPartner with the compensation and benefits team to ensure that reward programs support the company’s strategic objectives and are effectively communicated to employees.oSupport the annual salary review and bonus process, ensuring fairness and transparency.oAnalyze HR data and metrics to provide insights and recommendations for continuous improvement.oUse data-driven insights to identify and address HR challenges within the business units.oEnsure compliance with local labor laws and company policies, mitigating HR-related risks.oHandle HR compliance audits and reporting requirements.oFoster open communication channels between employees and management, ensuring a two-way flow of information.oOrganize and participate in employee engagement activities, surveys, and feedback sessions.

• Acts as a single point of the contact for the employees and managers in the business unit• Translate Business requirements into effective HR/ people plans, delivering people solutions aligned to the business objectives.• Partner with HR central functions/teams to deliver HR services in line with the needs and priorities of the Business objectives.• Lead the arrangement of all relevant talent management processes for the business unit to ensure identification, assessment and development of talent required to deliver objectives.• Lead Workforce planning – ensures future planning on size & shape of the organisation. Highlights where improvements in efficiency & effectiveness could be made.• Equip the Business managers with the needed guidance and support to deliver on their people management responsibilities and drive people engagement• Proactively supports the delivery of HR Processes at the client’s side• Supervise and follow up on complex and difficult HR Projects cross-functionally• Builds a strong business relationship with the internal client• Recruits personally the key talents for the internal client• Acts as the performance improvement driver and provokes positive changes in the people management• Designs and maintain organization vitality charts as the performance of the business unit improves• Propose a design succession plans for key talents and key job positions• Identify training needs for teams and individuals• Evaluate training programs• Challenges the organizational structure of the internal client and proposes changes• Representative of the HR Management Team• Assists in developing HR team members as they can become HR Business Partners• Leads a team of HR Generalist• Support and contribute in enhancement and utilization of HRMIS• Monthly and quarterly update for the executive report.

• Conducts candidate recruitment process (screening, testing, and selection, scheduling and evaluating applicants’ qualifications, maintaining eligible applicant pools and refers candidates to hiring departments both locally and internationally.• Handled all kinds of problems that arise in the School.• Ensured that the expats employed have all the legal documents and that they are all valid; following up on work permits to renew before expiration.• Handled all the administration tasks (Security and Cleaning Department).• Proposed a new Salary Structure for newly joined.• Managed year start appraisals and applied annual increase accordingly.• Started Job Description project from scratch and started sitting with employees to negotiate job analysis forms submitted by them.• Overviewed some legal cases that concerned my subordinates.• Monitored the teachers' residence and reported any moral issue.• Completed all the missing employee files and sent them to Ministry of education to be stamped.

• Conducts candidate recruitment process (screening, testing, selection , scheduling and administering tests and evaluating applicants’ qualifications, maintaining eligible applicant pools and refers candidates to hiring departments within ATR• Uses competency based selection tool to best fit the candidates with the required functional & organizational culture• Coordinate with HR & Line Managers to specify the man power plan needs for the coming period.• Assist in updating the organization chart yearly as needed.• Sending the Thank You emails for the rejected candidates.• Develop Offer Letters for the accepted candidates and follow up on until offer letter are signed to hand over the papers for the Personnel department to proceed in the work related until signing contract.• Distribution of the Visa Electron cards to the employees and assistance in filling and sending the new applications to the Bank.• Assist in creating & drafting job descriptions that accurately describe job purpose, Scope of responsibility and prerequisites.• Handle the recruitment needs of other companies in the group (Akhnaton Hi-Tec & Nefertiti).• Assist in internal communication activities like (Akhbar Eva Magazine, Employee handbook preparation) and Provide new ideas for activities that can contribute to increased interpersonal relationships.• Acts as account manager and liaison between the telecom provider and the employees in the company whether in personal or business mobile lines.• Solve and follow up on problems that arise from both parties (employees and telecom company)• Conduct regular meetings with Mobinil Company to assure smooth flow of our account and non regular meeting with other concerned departments and Telecom company when conflicts arise.

•Defines the candidates profile dependant on the company's needs.•Organizes internal search and the process of external search.•Assists in the development of advertisements job descriptions; monitor the quality of the company job advertisements and ensure that they are flawless. •Posts advertisements online either on the companies’ or recruitment’s websites as well as in the newspapers/magazines and search for relevant and qualified candidates on various job boards (internally and externally on the different regional recruitment websites.)•Acts as liaison with various recruitment sources such as advertisements, universities, recruitment agencies, external job boards, professional bodies, etc. •Selects recruitment consultancies and carries out the follow up with them.•Attends Employment Fairs; presents the organization to the applicants; screens the applicants and builds the CV database (hard & soft copies). •Reviews resumes received; conducts formal and structured applicant screening through job interview via phone or face-to-face; recommends short-listed candidates. •Prepares interviewer comment sheets & reports accordingly.•Complies with the Hiring Procedure and persists in its implementation.•Assists in preparing relevant Job Descriptions.•Checks employee references. •Administers Pre-Employment Tests. •Checks that compensation levels cope with the company's compensation policy established by the HR department in order to prepare the job offers.•Assists in preparing reports and statistics on regular basis as needed.•Gets information on new recruitment methods, tools and training ways.

• Create and organize a filing system for the employees related documents• Provide information and assistance to Mobinil employees regarding applied benefits in the company• Handle any additional tasks / activities as per business need• Communicate new benefits to employees through writing announcement emails that summarize the details of the service and also by composing SMS announcements of the new service• Counsel and advise employees with regards to the benefits provided in terms of suitability and necessity and upgrading, if relevant• Process the benefits registration forms and any other applications relevant to the service provider• Maintain a complete filing system; both computerized and manual• Process the business lines requests of existing employees along with any service addition request• Review the eligibility for each employee applying to the requested benefit, if relevant

• Receive VAS & IT complaints from the responsible interfaces (Sales and Customer care interfaces) • Receive cases also from the front office that need a special handling on the spot.• Check the received cases on the available tools (Ferma web based application, BSCS) to verify the accuracy of the complaints and reject wrong cases or comment on the incomplete cases.• Take the actions needed to solve the problems on the BSCS and report the major problems that affects the customers to the IT and technical teams to find permanent solutions. • Follow up on the emails from the technology teams , answer their questions and provide any needed information.• After receiving the feedback on the above mails in the agreed times, will start to check the credibility of those replies by using the available tools.• Gather the data on the cases to form a weekly statistical report and to be as a raw data ready to build a dynamic data base.

• Apply various search channels to receive CVs, perform phone screening and testing applicants then conduct structured interviews with the potential candidates• Filtering CVs.• Conducting Group Interviews, Face to Face interviews & testing.• Attending Employment Fairs.• Assisted in the whole Hiring Process