See my updated LinkedIn profile at http://www.linkedin.com/in/monicahemingway1

Building efficiency, innovation, and scalability into the way Fortune 500 companies hire, manage, develop, and engage talent.

Selection - Built and lead team responsible for the design, development, and implementation of selection and assessment tools, policies, practices, and strategy across all hotels and corporate/divisional offices worldwide, and at all job levels, to support company strategy and staffing needs.Leadership Assessment & Development - Responsible for creation and delivery of leadership assessment and development tools and processes worldwide.

Developed, validated, and implemented tools to assist global/multinational clients in their talent acquisition and management processes. Developed, maintained, and managed client relationships, including identifying customer needs, developing tailored solutions to address key business issues and align with strategic objectives, and maintaining high levels of customer satisfaction. Lead projects and consultant teams and allocated project resources to best meet client needs while maintaining project profitability and quality standards. Conducted one-on-one executive assessments and wrote evaluation reports to support hiring decisions. Prepared and delivered proposals, price quotes, and sales presentations. Developed new product offerings for targeted market segments.

Lead the design and deployment of employee screening, assessment, and selection systems for over 45,000 employees and all job families worldwide. Designed and implemented a wide variety of assessment and screening tools (e.g., internet prescreening, biodata instruments, cognitive ability measures, work samples, structured interviews, performance appraisals) for selection and evaluation of professional, administrative and technical employees in over 30 countries. Managed global implementation of new applicant tracking system. Used Six Sigma methodology to lead cross-functional, cross-geography teams in process improvement and new design projects (e.g., college graduate talent acquisition process, new hire orientation, Dow Recruiter selection, training and evaluation processes, and overhauling site-visit and offer processes for entry-level professional hiring).

Designed, directed, and executed large-scale, multinational studies for global language testing program (TOEIC, Test of English for International Communication). Developed new assessment instruments and supporting products for the TOEIC program. Participated in development of performance management processes. Supervised statistical staff and managed test equating process. Conducted item writing and cut score workshops. Oversaw business and marketing activities in European market. Built client relationships and delivered consulting work products in areas of test development, cross-cultural adaptability, and applied linguistics. Wrote and produced marketing materials, technical reports, and research papers.

Taught Human Resource Management (MGT 313) - 3 credits.

Developed, validated, and evaluated employment decision-making tools and systems. Designed and executed global validation studies (e.g., cognitive ability tests for administrative and technical positions, predictive validity of managerial structured interviews). Analyzed worldwide employee opinion survey data. Conducted job analyses to determine work activities and competencies for all non-exempt employees worldwide. Developed biodata items and scoring algorithms, made cross-cultural adjustments to scoring mechanism for biodata instruments. Managed, designed, and executed applied research projects for internal clients (e.g., diversity, organizational health).

Part-time contractor - Conducted assessment centers to select production workers for automotive manufacturers. Served as observer and facilitator, wrote assessment reports, and made hiring recommendations.