Monica L. Email & Phone Number

California, United States

Sunnyvale, California, United States

• As a Program Manager for consumer robotics, I managed and coordinated multiple projects related to the development, launch, and improvement of Amazon’s home robotics system.
• Created project plans and roadmaps for each phase of the product’s lifecycle, from concept to launch and beyond. Defined clear objectives, milestones, timelines, and deliverables, aligning them with overall goals for.
• Served as the primary liaison between various teams, including hardware, software, product management, UX/UI, testing, and operations. Coordinated efforts across these teams to ensure alignment, troubleshoot.
• Communicated project updates, progress, and risks to stakeholders, including senior leadership, keeping them informed and aligned on project status. Delivered regular status reports and presentations to ensure all.
• Identified potential risks and proactively develop mitigation strategies to prevent project delays or quality issues. Worked closely with technical teams to address and resolve challenges, adjusting project plans as.
• Collaborated with product management and engineering teams to help define product requirements and features for the product.

Sunnyvale, California, United States

• As a Test Engineer working for consumer robotics at Amazon devices, I focused on ensuring the quality and reliability of Amazon’s home robotics system, which combines hardware, AI, and software functionalities.
• Created detailed test plans and test cases based on device requirements, design documents, and user scenarios specific to the product. Ensured thorough testing coverage for all aspects of the product, including.
• Conducted regular regression testing to validate new updates and features, ensuring backward compatibility and device stability. Tested the integration between the hardware components and the software functionality.
• Conducted performance tests on the device’s battery life, sensor response times, navigation speed, and overall user interaction responsiveness. Performed reliability testing under diverse conditions to assess device.
• Tested user scenarios specific to home environments, such as navigation through different floor plans, avoiding obstacles. Simulated real-world scenarios to assess the robot's ability to perform tasks and adapt to.
• Tracked, reported, and documented issues encountered during testing in detail using tools like JIRA. Provided clear documentation and bug reports to facilitate issue tracking, prioritization, and resolution across teams.

Sunnyvale, California

• Launched end to end Project Infrastructure from Project Planning to Product Release.
• Led the operations team in the development and testing of Docspera’s Web and Mobile applications. Worked closely with the Product Manager to gather requirements and come up with User stories.
• Led the Sprint planning with prioritizing features and defects. Conducted Sprint meetings and Daily scrum meetings.
• Improved the product release process and performed QA activities like UI/UX testing before launching new features and bug fixes.
• Introduced hiring of interns and integration with third party vendors to outsource certain QA activities which reduced the project cost significantly.
• Coordinated with cross-functional teams like the Product and Support teams to learn about customer requirements/feedback.

Bengaluru Area, India

• Project/Client: Comcast Corporation, Philadelphia, USPrepared Test Plans, Test Scenarios, Test Cases, Requirements Traceability Matrix (RTM) and Test Execution Plan.
• Conducted functional tests, regression tests, UI/UX test and performed UAT
• Excelled in finding and reporting bugs, and driving defect triage meetings
• Consolidating the Daily and Weekly status reports across project
• stakeholders and interacted with the client over status reporting.

Master Of Science - Ms, Engineering/Industrial Management

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering, First Grade