Monica Kacperczyk Email & Phone Number

As a Senior Account Manager I am responsible for overall relationship management, regularly monitoring customer usage, developing programs to enhance customer success, and increasing revenue. As a FlightBridge expert and customer advocate I also:- Help troubleshoot support and integration issues, recommend, draft and prioritize new feature requirements.

FlightBridge is the technology platform connecting Private Aviation with their trusted network of trip service vendors and partners. As an Account Manager I serve as the central point of contact for private and business aviation customers. Working with users from product demo, on-boarding, training, adoption and ongoing usage, I provide excellent customer.

Wheeling, IL

Business Air Source is a private aviation company which offers sourcing for domestic and international operators, database management, vendor relations and wholesale representation. Among my many responsibilities, I initiate and oversee:- Creating and maintaining relationships with clients to ensure BAS is viewed as an essential tool which helps drive.

Wheeling, IL

After serving as a client services representative, I was chosen to lead the client services team. In this role, I adeptly managed operational support, including:- Coordinated client services through the maintenance of inquiries, sales team support, trip-coordination, and communication with flight crews and ground personnel- Served as the account manager.

Wheeling, IL

Priester Aviation focuses on aircraft management, aircraft charter and related aviation services. It has grown from a small Midwestern company into a national organization with a global presence. As a CSR, I worked with high profile clientele who require a high degree of discretion and professionalism. In doing so, I:- Reliably handled direct inquiries on.

Chicago, IL

Atlantic Aviation provides fixed base operations to aircraft owners and pilots, including a dedicated concierge, facilities, and a rewards program in many locations across the U.S.In this role, I assisted corporate flight departments in arranging services for their clients, flight crews, and aircraft, including:- Educated clients on promotions to enhance.

Chicago, IL

As an intern, I assisted in the smooth flow of operations, including research, organization, and data compilations for Airport Operations at Midway International Airport.