Monica Lloyd Email & Phone Number

Bellevue, Washington, Us

As a Sales Enablement Director I am known for my ability to develop and implement highly effective sales training and improvement programs. My key accomplishments include:Comprehensive On-boarding: I've created on-boarding and ongoing enablement programs for sales personnel at all levels, focusing on both quantitative and qualitative success metrics.Training and Roleplaying: I deliver training sessions covering general sales skills, company-specific knowledge, and more, through roleplaying exercises.Performance Tracking: I track results against targets, ensuring that we stay on course and make necessary adjustments.Individualized Development: I champion individualized development plans for sales team members, recognizing the value of a personalized approach.Sales Tool Management: I collaborate with Product Marketing to maintain a repository of essential sales tools, keeping resources up-to-date and readily available.KPIs and Improvement: I establish and maintain KPIs for tracking the effectiveness of our sales training programs and initiatives. This includes measuring sales velocity and adoption rates.Process Improvement: I partner with senior management to identify opportunities for sales process and performance improvements, leading cross-functional teams to implement best practices.

Directed strategic presales solution consulting team and programs for a billion-dollar industry leader. Scaled multiple solution consultant teams and consulting programs which significantly contributed to the delivery of at least $14M in revenue in 2020 and $24M in 2022. Delivered best practice training and coaching to presales consulting team and provided leadership and innovation in presales consulting strategies to drive customer buy-in, engagement and success. Managed team of enterprise, mid market, and enterprise presales consultants to ensure comprehensive technical expertise throughout the department. Supported sales and presales teams in defining short and long term strategies to drive revenue growth. Collaborated with marketing teams, strategic partners, product development, and implementation to promote proper application of sales strategies. Recruited, trained and onboarded over 20 SCs in a ramp effort in less than a year. Served as Tech Stack Director in parallel, designing a winning tech strategy for sales and presales including, Gong implementation and best practices.Lead the Presales operations to support growing direct sales and inside sales opportunities for SMB, mid market, and enterprise. This included building a team from 2 to 12 SCs, creating a progressive enablement training plan, new hire sales onboarding training, and business processes. Created and implemented sales playbook for requirement analysis guides, value based demos, positioning and technical presentations, videos and presentation decks. Administered training and development sessions with Leadership Team on management qualities, sales strategies, customer service, and financial decision-making.

Eden Prairie, Minnesota, Us

Lead the Presales operations to support growing direct sales and inside sales opportunities for mid market to enterprise. This included building a team from 3 to 12 SCs, creating a progressive enablement training plan, compensation plan and sales playbook for:* discovery guides for Presales/Sales and AE* driving value based demos instead of feature function* demo content and demo instances with persona-based stories* demo guides, positioning and technical presentations for AE and SC teams* videos and presentation decks to supplement sales activities* lead onboarding sales training for both AE and SC* created competitive intel team and site for the sale organization* tech stack management for the organization including Gong, ZoomInfo, Salesforce, Outreach, and Demo StoryThis content was continuously improved as market needs and competitive intel changes.Continue to recruit, build formal onboarding program and continuously enable a growing team in direct sales since 2017. Created and enhanced sales enablement by adding a field based training / enablement to new hire onboard training.Partner with AE managers to ensure SC/AE relationship is working , making adjustments as needed, and removing any obstacles to their success.

Eden Prairie, Minnesota, Us

Eden Prairie, Minnesota, Us

Customized product demonstrations and solution selling for the entire Ascentis HCM product suite. Client needs analysis, competitive market positioning, and sales team support, strategy planning, analyzing prospect requirements and delivering highly targeted product demonstrations. Conducting comprehensive assessments of client needs to target presentations to technical, management and executive groups.

Zephyr provides a tactical direction for your training and human resource initiatives. Learning and Development Consulting group specializing in DiSC behavioral styles training, Management and Leadership Development. Human Resources consulting including recruiting, compensation, performance reviews, benchmarking, career laddering, and strategic alignment.Companies Zephyr has partnered with: Power Distributors, LLC - Leadership Course Training Development and Consultation, ProBuild Holdings - Leadership Training Consultant, EdComm Bankers Academy - Training Contractor, and Trumpet Behavioral Health - Interim VP of Human Resources.

Boulder, Co, Us

Implementation, configuration and design of Human Capital Management (HCM) software and Cloud based solutions including HRIS, for clients including FinancialForce HCM and Fairsail on the Salesforce platform and SilkRoad SaaS. Project management employing the triple constraints of time, budget and deliverables. Management of client satisfaction with all levels of HR and C-Suite. Evaluate, communicate, and coordinate the technical impacts of application configuration decisions for global Human Resources clients. Develop, test and deploy integrations required by client to meet their business requirements.

Lakewood, Colorado, Us

Directed team of Human Resources professionals. Oversaw organizational behavior, leadership development, workforce planning, training, benefits management, and employee relations for over 1000 team members globally. Implemented a HRIS, ATS, and onboarding system as well as overhauled TBH’s organization structure. Created a full compensation structure, career development ladders, and a performance management strategy. Chief Culture and branding officer driving company culture and employer branding with website developments, onboarding, strategic benefit programs, and employee engagement initiatives.

• Evaluated and maximized operations, organizational behavior, career laddering, learning and development, training, corporate communications, benefits management, and employee relations for the US operations. Key Accomplishments• Designed global compensation structure and bonus program based on company objectives• Implemented global goal setting, tracking and execution.• Created and facilitated a wellness program which had a 200% ROI.

Oakland, California, Us

• Directed training for 120 person department. • Launched department intranet and online training program. Key Accomplishments• Overhauled the quality assurance process adding metrics and goals for over 70 phone reps.• Won the gold medal in Franklin Covey Disciplines of Execution by raising the quality scores by 15 percent.• Created and implemented over 20 eCourses and revamped the new hire training to a hands on approach.• Pioneered the creation of Labor Management Partnership and served as co-chairperson.

• Created a new advertising campaign to aid in the national recruiting effort. • Generated all corporate communications including a quarterly newsletter. • Integral part of the senior management team.Key Accomplishments• Major player in growing the company from 10 employees to 75 employees located throughout the country utilizing online recruiting, online training, video conferencing, and phone interviewing.

• Restructured executive pay practice and set up.• Project management including: cleaning up PTO, revamping pay practices, and human resources planning. Key Accomplishments• Merged pay practices from 25 different practices to 15 practices.

Denver, Co, Us

• Conducted training seminars on hiring, interviewing, and benefit overview. • Overhauled and facilitated new employee orientations. • Mediated employee relations.

Calabasas, California, Us

• Generated over $1 million in revenue within one year through sales and marketing, and building client relationships, while leading and training a multi - national team of account managers to do the same.• Promoted to Senior Account Manager within 10 months.

Bachelors Of Business Administration, Business, Human Resources And Organizational Development

Business Administration, Management And Operations