Monica Logeshwaran Email & Phone Number

Coimbatore, Tn, In

Bengaluru, Karnataka, India

 Manage daily ITSM incidents/tickets, ensuring tickets are assigned, updated, and tracked effectively. Serve as the primary point of contact for customers, addressing issues, providing updates, and scheduling meetings. Track incidents progress using a dedicated tracker and submit regular ticket status reports. Coordinate and request Business Requirement Document (BRD) approvals and estimated effort approvals, and submit timelines for incident resolution in collaboration with consultants. Resource demand management for upcoming/new projects by working with recruiters, tracking the progress of job requirements, and ensuring timely resource allocation. Support as Project Management Office (PMO) by gathering project status reports from other managers and coordinating with the finance team to track budgets and financial progress. Prepare and submit weekly financial reports on payments received, invoices generated, and overdue payments to management. Monitor overdue invoices and follow up with customers via emails and phone calls to ensure timely payment. Assist the Business Development team in identifying and capturing potential leads for IT services and SAP deals, mentoring market research, on collecting company and contact information.

Bengaluru, Karnataka, India

- Conduct data quality checks for the Data Science team to ensure accuracy and reliability of data.- Collect keywords for profile research and perform job title analysis to enhance data relevance.- Categorize collected keywords and conduct research for relevant skills to optimize data categorization.- Generate leads and conduct follow-ups for business development initiatives.- Integrate and maintain existing data, ensuring data consistency and relevance.- Validate coding using keywords or skills to enhance data accuracy and usability.- Check and update job titles using clustered titles obtained through coding for improved clarity.- Group relevant keywords using Python basic coding to streamline data organization.- Mentor teammates on validation and research techniques for various job tasks, fostering a collaborative and skill-enhancing environment.#dataanalysis #marketresearch

Bengaluru, Karnataka, India

- Research and compile individual and/or company information for strategic decision-making.- Build strategic business partnerships by analyzing financial data.- Conduct Market Mapping, Industry Monitoring, and Analysis.Perform Talent Mapping and Pipe-lining for proactive recruitment strategies.- Drive Business Analysis and Lead Generation efforts.- Create Industry Mapping reports and conduct thorough analysis.IT industry: Cloud Computing, Virtualization, Data Center, ERP, Big Data, IoT, Analytics, Mobility, Digital Transformation, BI, IT Infra & E-Commerce.Non-IT industries: Finance, BFSI, Oil & Gas, Aviation, Manufacturing, Mining, Alternative Energy, Automotive.

Bengaluru, Karnataka, India

- Prepare client documents, reports, and spreadsheets according to company-standard formatting guidelines.- Conduct Business Analysis and Market research on healthcare clients to align candidate sourcing strategies.- Utilize various search techniques and search engines to collect detailed candidate information for recruiters.- Mentor recruiters on web research techniques to enhance efficiency and achieve quicker results.- Post jobs on portals and implement digital marketing strategies to attract potential candidates.- Conduct Email and SMS Recruitment for targeted outreach.- Compile and submit Daily, Weekly, and Monthly reports for team performance assessment.

Coimbatore Area, India

- Conducted Business and Financial Analysis of Software and BPO Companies in the USA, Canada, Europe, Australia, and UAE markets for Business Development.- Utilized CRM tools such as HubSpot and Zoho for data manipulation.- Executed SQL queries to update and retrieve data from Excel for analytical purposes.- Implemented Email Marketing and Social Media Marketing (Facebook Ads, Google Ad Campaigns) strategies for Business Development.- Measured performance of digital marketing efforts using various Web analytics tools (Google Analytics, WebTrends, etc.).- Collected detailed company information including names, addresses, phone numbers, contact information, and function preferences.- Actively pursued new business opportunities and generated leads.- Conducted regular follow-ups through various communication channels.- Performed secondary research using directories such as Jigsaw, Spoke, D&B Hoovers, ZoomInfo, Netprospex, Lead 411, Discover Org, InsideView, Google, Manta, etc.- Identified market trends and researched competitors with SWOT analysis.- Mentored team members on maintaining 100% quality of work.- Submitted daily, weekly, and monthly reports for team performance assessment.

Coimbatore, Tamil Nadu, India

- Proofread typed documents provided by clients, ensuring accuracy and adherence to client specifications.- Conducted detailed checks on font style, font size, indentations, spaces, symbols, and alignment.- Performed overall quality checks on documents after proofreading to maintain high-quality standards.- Reviewed and processed documents with a focus on language proficiency.- Addressed litigation support and document management challenges using a suite of effective tools.- Collaborated with the technical team to identify valuable client information.- Transformed raw data from clients into structured formats according to their requirements.- Prepared and dispatched periodical reports based on client specifications.

Postgraduate Degree, Diploma In Data Mining

Bachelor’S Degree, Information Technology

INFORMATION TECHNOLOGY