Monica Calhoon-Lomas Email & Phone Number

Grand Rapids, MI, US

• Rapidly advanced and was promoted to the Product team where I inherited arecently launched React based, Planning and Budgeting software thatinteracts with a Dynamics 365 database.
• Assembled and drove an Early Adopter program for the Product where Ilistened to user feedback, led training sessions, and led troubleshooting effortson the software.
• Wrote and Produced online training videos for the Product and led individualclient training sessions. Responsible for internal training efforts with theSupport team on the Product to better serve our clients.
• Involved in Quality testing efforts. Drafted JIRA and Azure stories for MissedRequirements and Bug tickets.
• As Product Owner, designed new software functionality and manages projectsfrom Ideation, Research, UX design, Pointing, Development, Testing, andQuality through Release.
• Overcame several Product functionality limitations through new softwareRequirements and User Interface improvements

Holland, MI

Stay at home mom raising two children

North Lakeshore, MI

Naperville, IL

• Led all Human Resources functions for the office including recruiting new hires, composing and completing all on-boarding paperwork, and training of new staff.
• Fielded all incoming calls; sorted and documented mail and email; and managed the company website as well as all social media pages.
• Responsible for all employment opportunity listings and responded to all eligible applicants.
• Ideated and generated all marketing and promotional materials.
• Researched and vetted potential clients and candidates for client assignments; scheduled calls for recruiting staff; and when applicable, corresponded with potential candidates on behalf of the recruiter.
• Maintained, cultivated, and operated the office database. Increased database entries by 60%.

Seattle, WA

• Responsible for receiving incoming calls; opening & sorting mail; website management; and responding to JDRF general email.
• Maintained donor database the online database, and master mailing list.
• Prepared documents, event space, and catering for all in-office meetings, the 5th Annual Golf Tournament, the Gala Kick-Off, and Gala committee meetings.
• Tracked & filed deposits, expenses, and invoices; processed & recorded payments made by national office. Responsible for mailing donation tax letters, thank you cards, and memorial recognition cards.
• Lead office administration of auction item procurement.
• Drafted correspondence, excel spreadsheets, and event marketing materials.

Naperville, IL

Recruiting consultant in the placement of research & development and sales professionals within the food industry.Obtained new clients through cold calling, networking, and strategic selling. Drafted contracts and negotiated terms.Ran research analysis including strategizing, networking, and vetting of candidates.Entered data in company's system, held.

Research Analyst and Data Entry

Analyzed Nielsen Soundscan data- tracked trends and developed reports on competing Record Label’s weekly sales. Created spreadsheets tracking weekly sales of signed label artists. Posted advertisements on social media networks.Worked with music distribution to insure secure inventory as well as tracked sales of signed artists in specific regions.Managed.

Holland, MI

Responsible for behavior and actions of residents.Maintain college facilities and report problems with building. Responsible for organizing and budgeting community-strengthening events.

Listened to and reviewed the latest music sent from record companies.Prepared song lists and created on-air library of 10,000 songs and maintained a current and classic music database.Developed and maintain auto-playlist for off hour’s studio airtime.Was a member of the decision making team for the move into new studio.

B.A., Communication, Business

Activities and Societies: Alpha Gamma Phi, WTHSAlpha Gamma Phi Vice President, Treasurer, Secretary, Social Chair. WTHS Radio Personality.

Education record

Activities and Societies: Class President, National Honors Society, Chamber Choir, Cross Country Team, Softball Team