Mónica Constanza López Isler Email & Phone Number

Chile

Digital professional in Latam Airlines

Santiago, Chile (Remote)

Leads the development of company's data monetization platform, having to coordinate efforts of multiple teams including developers, data engineers, data scientists, UX/UI, among others. Focused on providing customer and transactional insights for retail vendors in order to understand better their customers and competitors in order to increase sellout.

Santiago, Chile (Remote)

Product Owner in the Transformation and Efficiency department of the company, having as main goal the creation of products & processes that promote a Data-Driven culture across the operation. - Leads product development with web and mobile scope, defining MVP and releases according to company's strategic priorities. - Gathers requirements with stakeholders, program sponsors and end-users of the product. - Definition and monitoring of output and outcome KPI's of the product

Chile

-Evaluation and implementation of strategic projects for the company (CRM, Customer Portals, among others) through the use of internal and traditional project planning and management methodologies (Processes Mapping, Agile methodologies, Design thinking techniques, Design of Canvas Business models, Customer Journeys, and others).- Risks and project management to ensure compliance with delivery times, budgets and benefits, through coordination and multi-country work (12 countries).- Monitoring and planning control of business partners and international suppliers (bilingual management).

Sydney, Australia

Performs sporadic work in operational areas of a distribution center, as part of the multicultural experience of a "Work and Holidays" period in Australia. She closely explores different realities of the industrial area in terms of processes and leadership styles.

Santiago, Chile

- Participates in the design, development and implementation of the new Business Continuity team for the Supply Chain department.- Continuous improvement of processes and systems in charge, reducing execution times and errors, increasing availability for users.- Negotiation and direct work with internal and external suppliers, ensuring that all projects are delivered on time, within budget and scope.- Control and monitoring of daily processes and the team that executes them, ensuring business continuity.

Santiago, Chile

- Resolution of contingencies and detection of workarounds to facilitate business continuity.- Analysis and design of solutions in the processes in charge, achieving improvements in the operation. Positioning as focal point of two important processes within the area.

Temuco, Chile

- Directly supports the product manager, analyzing market trends, competitor activity, generating product requirements and determining specifications and pricing.

Santiago, Chile

Definition, design and non-IT development of internal and business technological projects. Value proposals, definition of requirements and functionalities, development of navigation prototypes, among others.

Diplomatura, Innovación Digital Y Nuevos Modelos De Negocio

Ingeniero Civil Industrial M. Informática

Activities and Societies: Senior Fellow of The Melton Foundation, miembro CEICII, CO TEDxUFRO, CO CLEIN

Curso Y Certificación Scrum Master