Monica Loria Email & Phone Number

United States

Miami, Florida, Us

HR Consulting company for the US and Latin America.• Partner with business owners, C-suite, Directors, Managers, and Supervisors managing projects that drive employee engagement and support short- and long-term business goals, meeting deadlines and expectations.• Support relocation and mobility of hirings, working with immigration attorneys and public institutions. • Reduced turnover from 30% to 17% from 2022 to 2023, as well as 90 days turnover by developing and deploying of massive, corporate and coaching training to 500 employees. • Lead and mentor HR teams of up to 5 members including talent management, career development, organizational design and effectiveness, performance management, employee relations, and total rewards. Reducing cost-per-hire by 38% from 2022 to 2023, increasing internal customer service, and developing specialists in each area.• Mentor and guide management hiring needs to accomplish business goals; from the US and Latin America. • Collaborate on people mobility, from hiring and supporting visa processing of different nationalities to cultural adaptability of the hiring countries. • Coaching sessions for career development and new career paths.

Bonn, De

Number one employer in Costa Rica for 4 consecutive years by Great Place to Work. • Reporting to the Director of Human Resources.• Support transfer of employees from and to different DHL offices, coordinating with relocation companies and ensuring a smooth transition.• Ensure full compliance with immigration records maintenance. • SHRBP for Express Finance, BPO, and RPA departments (350 employees) covering Costa Rica and Argentina.• Develop a business strategy to solve business needs, resulting in being selected as Employee of the Quarter within 6 months of employment by working closely with Directors, Managers, and Supervisors; raising customer experience satisfaction within the unit. • Manage legal situations and partner with the legal team, solving and recognizing legal adjustments needed to be in compliance and avoid losses to the company. • Develop employees’ annual training/programs towards the achievement of company goals.

Puerto Montt, Puerto Montt, Cl

The second-largest producer of salmon in the world (Sales, Logistics and Admin office for the US Market)• Partnering with the Regional Managing Director to reorganize company structure after an acquisition.• Establish the HR department. Implementing Employee Handbook, posters, policies, training, investigations.• Participating in visa processing of J-1, H-1B, H-1B1, L-1, F-1 visas and Green Card.• Collaborate with external immigration attorneys to manage all aspects of the immigration process. • Guide international employees, family members and managers related to visa processing times, travel requirements• Ensure full compliance with immigration records, and keep them updated, including I-9s for all employees.• Coordinate international employee transfers between the US and Chile, relocation or temp assignments. • Raised internal development by supporting the promotion of 15% of the employees in one year. • Saved the company more than $150.000 in headhunters in one year; bringing qualified and talented candidates to improve the sales of the company.• Being promoted three times in a year and a half. • Developed a COVID-19 Wellness plan without a budget during 2020.

Toronto, Ontario, Ca

Only Forbes luxury hotel in Costa Rica and Central America (500 perm, 200 temp, and +50 managers)• Oversee daily Human Resources operations, reporting to the Director of People and Culture• Massive terminations, recruitments, onboardings, and training as part of hotel closure and reopening. • Participation in management meetings such as Labor Meetings, Morning Meetings, and Staffing Meetings, with managers, and the Planning Committee, resulting in having a voice for decisions brought to the owners such as forecast of FTE, budget for the department, and generating predictions for future company needs. • Interview, hire, and onboard international talent in coordination with the immigration team. • Keep all files updated, including visa deadlines, certifications, and training. • Administrate Workday and Payroll systems as well as elaborate tutorials and lead training of people in Workday and Behavioral Interviews for Four Seasons Resort Costa Rica, and all staff in Argentina (GM, Directors, Managers, and Sup)• Develop procedures and reports (turnover, 90 days, internal candidates, open positions report, excel dashboards)

Restaurant Chain and hotel in 3 different providences of Costa Rica (100 employees, 6 locations)• Establish the HR department, including defining a company culture, procedures, manuals, training. • Being part of the opening of two new restaurants and one hotel boutique. • Responsible for leading the operations team in the absence of the CEO or Operations Manager.• Reduced annual turnover from 18% to 9% and payroll from 26% to 18% of the cost.

San José, San José, Cr

Main functions: Main Functions: Oversee seven recruitment coordinators, implement outsourcing services provide by Multivex, prospect new clients, and training coming and existing staff.Achievements: Received promotion to a Supervisory role within the first 90 days.Develop and execute staff onboarding and training sessions Participated in the American Chamber of Commerce (AMCHAM) to foster business relationships

Bachelor'S Degree, Psychology

Human Resources Diploma, Human Resources